Kyle Stark
Kyle Stark at Mark Mazda
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Kyle Stark

Finance Director

Mark Mazda

3875 N 89th St
Scottsdale, AZ 85251

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4.1
13 Reviews
4.1

13 Reviews

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13 Reviews of Kyle Stark

July 16, 2024

Dealership Rating
Employee Rating

I have bought 3 cars from Mark Mazda over the past 3 years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the gen More

by wpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

Mark Mazda responded

Thank you for your continued support and recommendation! We're delighted to hear that both our sales and service departments at Mark Mazda Scottsdale have consistently met your expectations. We look forward to serving you again in the future!

June 21, 2024

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Employee Rating

UPDATE: It has been weeks and I am still battling with Mark Mazda and filed a complaint with the BBB because there was no other way to get Mark Mazda to respond or take action. They finally sent a check - More

by B.B.
Finance Experience
Recommend Dealer
No
Jun 21, 2024

Mark Mazda responded

Good afternoon. I am sorry you have had some issues. We strive t make everyone's experience a great one. I have personally been involved and even scanned you the docs you requested. We are working on final request for you. We appreciate the patience. Again sorry you feel this way. Thank you for your patience.

Jun 21, 2024

B.B. responded

The documents you sent all had different dates for the initiation of the cancellation. You also only sent the refund for 3 of the 4 coverages. You never confirmed the address to send it to, and as a result you sent it to an address that can't receive mail. Luckily our Postmaster caught this and set the envelope aside. You also spelled my name incorrectly. I am still waiting to find out where the missing money is and why the cancellations were all processed on different days (meaning the amounts were incorrect). Not to mention the check that was dated 8 days earlier than the postmark on the envelope. I apologize that I have no patience at this point, but I've been dealing with this for weeks and you are literally the FIRST person at Mark Mazda who has responded in any sort of helpful way. Everyone else refused to respond despite my being quite polite in the beginning. When Mark Mazda made it clear they had no intentions of helping me or doing the right thing, I had no choice but to escalate and take a harder tone. Mark Mazda could have made this a much smoother experience and I would not have had to write the many bad reviews nor start the BBB complaint. I am sure you are trying to do your job, but Mark Mazda on the whole is very intentionally and clearly acting in a bad way. Based on the fact that multiple people are involved (and I won't even get into the original finance experience and how shady that was -- I walked out on that sale and I never should have returned), I have no choice but to assume this is the way Mark Cars does business as a company.

June 17, 2024

Dealership Rating
Employee Rating

Isaac did an amazing job getting me into the right car for the right payment! I appreciate his help and hope to business with him in the future, thank you!! More

by lexie burr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaac in sales

Jun 17, 2024

Mark Mazda responded

Awesome. Congratulations on your new vehicle. We appreciate the business and the review.

May 31, 2024

Dealership Rating
Employee Rating

Was a pleasure working with Daniel Osario on the purchase of my CX 50. We got through finanace in record time. Overall a great experience. More

by pwcx50
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Struse, Daniel Osorio

Jun 03, 2024

Mark Mazda responded

We're delighted to hear that Daniel Osario made your CX 50 purchase smooth and efficient at Mark Mazda Scottsdale. Thanks for sharing your great experience!

May 19, 2024

Dealership Rating
Employee Rating

Great guys over there before and after your purchase. I had an issue a month after purchasing a used car and the took immediate action and resolved it. That’s the stuff I look for in a dealership. They’r More

by BOSS23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryce Young, Daniel Osorio

May 20, 2024

Mark Mazda responded

We're glad to know that our team at Mark Mazda Scottsdale was able to assist you promptly and effectively. It's great hearing how much you appreciate the effort we put into ensuring a positive experience for our customers, even after purchase! We look forward to helping with your future car needs. Thanks so much for sharing this review!

May 15, 2024

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Employee Rating

Staff was helpful and patient while we looked for a new car and compared other vehicles. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Veliz, Carlos Carter , Jordan

May 15, 2024

Mark Mazda responded

We really appreciate you taking the time to leave Mark Mazda Scottsdale this awesome review, thank you!

May 01, 2024

Dealership Rating
Employee Rating

I had an excellent experience here purchasing my new vehicle, the staff are very friendly and not pushy. More

by Jesse
Recommend Dealer
Yes

Other Employees Tagged: Juan Corona

May 02, 2024

Mark Mazda responded

Jesse, we're glad to know you had an excellent experience with our friendly team at Mark Mazda Scottsdale. Enjoy your new vehicle!

April 02, 2024

Dealership Rating
Employee Rating

Had a easy and fast buying experience! Out the door in a hour and a half. Thanks Frank, James and Kyle More

by scotthogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Fajardo , Frank Cruckson

Apr 02, 2024

Mark Mazda responded

We're glad to know your buying experience was quick and easy at Mark Mazda Scottsdale! Thanks for the shout-out to Frank, James, and Kyle. Safe travels in your new ride!

July 14, 2023

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Employee Rating

Bryce was super helpful with the purchase of my Audi A4. He was direct, to the point, and told me exactly what the payments would look like. I would highly recommend Bryce to anyone looking to buy a car. More

by ej1152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryce Young

Jul 17, 2023

Mark Mazda responded

We appreciate the review and especially your business. Thank you.

July 01, 2023

Dealership Rating
Employee Rating

Absolutely awful. Kyle in finance lied multiple times. We provided an authorization code for the bank we wanted our loan through, he chose a different bank. Horrible c More

by Lizr95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Danielle Struse

Jul 06, 2023

Mark Mazda responded

We are so sorry that you feel this way. We would love to rectify the situation. We strive to make every visit a great one for all of our guests.

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