Kyle Smith

Excellent service, last minute battery issue with no appointment on a Saturday afternoon, issue fixed within an hour great job appointment on a Saturday afternoon, issue fixed within an hour great job More

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The best deal in Arizona with a variety of options. I traded in my 2019 Volkswagen Passat for a 2024 Atlas. No pushy salesman at Larry Miller they understand that a happy customer is a returning custom I traded in my 2019 Volkswagen Passat for a 2024 Atlas. No pushy salesman at Larry Miller they understand that a happy customer is a returning customer More

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This dealership fails to properly take care of your vehicle. Bought a brand new vehicle and at 20,000 miles they suggested to rotate my tires and never did a balance. This is now causing my tires to we vehicle. Bought a brand new vehicle and at 20,000 miles they suggested to rotate my tires and never did a balance. This is now causing my tires to wear differently and costing us brand new tires at only 20,000 miles. When trying to contact a manager it took days and they don’t care to contact you to fix the problem. Needless to say I wont be taking my vehicle back unless it’s something that’s covered over the warranty. Awful customer service. More

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Barb promised less than 2 hours and it was actually 1 hr & 20 minutes. Great Job & 20 minutes. Great Job More

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Tony was great and got me out of there quick I appreciate it. All I got was an oil change it. All I got was an oil change More

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service was prompt and professional I would recommend anyone that wants a volkswagen for sure anyone that wants a volkswagen for sure More

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One year inspection and service. Found alignment wear on the front right tire. Everything else perfect. The dealership has always kept me informed when I brought in the ID.4. Great Found alignment wear on the front right tire. Everything else perfect. The dealership has always kept me informed when I brought in the ID.4. Great people to work with. More

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I have been coming to this dealership for 7 years, they are helpful and very nice!!! are helpful and very nice!!! More

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So I wanted to trade my VW Tiguan for a new one or Atlas..First time i went there to ask someone to appraise my car there were two guys,one in charge for internet sales(which I can not find a picture Atlas..First time i went there to ask someone to appraise my car there were two guys,one in charge for internet sales(which I can not find a picture down to rate 1) and the other guy I think Mike..They told me they will email me the appraisal..I never got anything..Second time yesterday I went again this time Karla and the same internet sale guy-same situation again no one calls or anything so called them to see what is happening they say they are busy And I understand that..They appraised my car for 3000 dollars so I went today to other places to check and my car got appraised for 6500 dollars twice..my point is that these people will not provide you any service if they don't see big commission for them..they will ignore you and if you reach them they will give you this kind of offer just to make as much as they can..I am deff not recommending that dealership if you want to buy a car and have a good customer experience.On the other side their service team : Barbara,Mike B.,Mike E. ,Kyle are amazing.I have been doing everything for my car over there and service team treats you like a family! More

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AMAZING visits each time I go in for regular and unexpected services. My Volkswagen is a part of our family and when you pass it off to a service department, you want to feel confident and at ease. unexpected services. My Volkswagen is a part of our family and when you pass it off to a service department, you want to feel confident and at ease. That is exactly what I get each time I go to Avondale Volkswagen. Their staff is a reflection of their service manager Kyle Smith and how they treat me like part of their Volkswagen family. They care about my vehicle as much as I do and ensure to involve me in the process throughout the whole way. Mike is one of the nicest people I've met, he doesn't make you feel like another service project in his day. He gets to know you and your vehicle and make you feel appreciated. Every experience I have there has made my decision easy, to purchase future vehicles with them and continue my services. Thank you Volkswagen team! your the best and looking forward to our next interactions! More

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