Kyle Lampp | Page 20

They are always helpful and thorough. When I drive off the lot I feel much more confident that my Honda is running at top performance. They are professionals. the lot I feel much more confident that my Honda is running at top performance. They are professionals. More

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Kyle Lampp was my service assistance and he was so awesome and helpful with everything 100% satisfied on my service. Thanks for everything. Luis Ortiz awesome and helpful with everything 100% satisfied on my service. Thanks for everything. Luis Ortiz More

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The battery on my vehicle died and called the warranty company. They told me my battery were dead and need to go immediately to the dealer. The dealer was able to change my battery within one hour and tha company. They told me my battery were dead and need to go immediately to the dealer. The dealer was able to change my battery within one hour and thank you. More

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I get excellent service every time I need it. Communication is easy and quick and my car is well cared for. I feel very blessed to have Brandon Honda on my side Communication is easy and quick and my car is well cared for. I feel very blessed to have Brandon Honda on my side More

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Everyone especially Kyle was very polite helpful however destructive service needs to improve going to the mall was excellent coming back however they had to send a second driver Anthony to pick me up destructive service needs to improve going to the mall was excellent coming back however they had to send a second driver Anthony to pick me up More

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Quick service. Did not have any issues at all. Good team of service personnel. Will be coming back to this location for continued service for my vehicle. of service personnel. Will be coming back to this location for continued service for my vehicle. More

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Long time Honda owner. Over ten years of Honda service in many different states. Army family, we move a lot. May be COVID related but something to look at. Nothing to do with Kyle’s service. If I call an many different states. Army family, we move a lot. May be COVID related but something to look at. Nothing to do with Kyle’s service. If I call and set up an appointment and arrive on time, I shouldn’t have to wait for 15 minutes in my car before allowed inside to meet the service representative. I also should have a service representative already assigned. Great service would be meeting me at my car. I arrived to Florida in December, we have been customers for two regular maintenance appointments for my Accord and we purchased a 2018 pilot in March. It would be nice to have a service representative assigned to me. Not a different guy each time. When I arrived Kyle asked if I had a rep assigned and I said no because when I scheduled the appointment the person who made the appointment did not tell me I was assigned a rep. When I walked in I remembered the previous reps face but didn’t know his name and didn’t see him so I worked with Kyle. He treated me great and service went fine. Prices seem to be creeping higher but may be a regional difference. $31 for shop supplies when you are charging full price for labor and parts seems elevated. Makes me question the value proposition. $291 for an oil change and coolant flush. I begin to shop around at the $300 mark. More

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Kyle is efficient, knowledgeable and very informative and never leaves you questing. He is very accurate about the time you will be waiting and the options you can have. Most Helpful Service Agent never leaves you questing. He is very accurate about the time you will be waiting and the options you can have. Most Helpful Service Agent More

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Kyle Lampp and Don Negri are the best. Thanks for your help 5/5 from me and my daughter. Excellent kind true to their word service. Devon too! help 5/5 from me and my daughter. Excellent kind true to their word service. Devon too! More

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Oil change was very organized and painless. Kyle also painlessly helped me retrieve my car manual which was lodged behind my glove box. Good Job painlessly helped me retrieve my car manual which was lodged behind my glove box. Good Job More

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