Kyle Khalil

I paid $17K for a 2016 Audi A3 on March 28th 2024. November 16th, the engine needs to be replaced, the tires were dry rot and the air conditioning needed to be repaired. I have driven 6,000 miles in November 16th, the engine needs to be replaced, the tires were dry rot and the air conditioning needed to be repaired. I have driven 6,000 miles in 8 months. I was assured that the inspection of the vehicle is so thorough, I would have the car for many years to come. After 6 calls to Kyle, Mark and Anna, over 6 days, I called today and finally got Kyle. He was rude, unprofessional and said with a used car, there is no guarantee. If he took that approach when I was looking, I would have never purchased the car. Of course I was told that the inspection of all vehicles are very thorough and complete. Not the case. I have been in sales for many years and I have never been so outdone by his disrespect, tone and demeanor. One last thing, when I purchased the car, I drove 2 miles and the engine light came on. I immediately drove back to the dealership and they took the car and 15 minutes later I was told they couldn’t recreate the warning message that was displayed and the oil level was fine. The engine needs to be replaced for Low oil pressure, below specs and the pump has failed and the baring is low. More

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Excellent Experience. My whole Family has bought Cars here and it is a great experience every time. My whole Family has bought Cars here and it is a great experience every time. More

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Great customer service. Everyone was so helpful and understanding. The sales consultant Brandon was so patient. Everyone was so helpful and understanding. The sales consultant Brandon was so patient. More

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Steer clear of this Dealership! They say one price for a repair and then it becomes significantly larger later. They blame the owner for poor maintenance even AFTER extensive serv They say one price for a repair and then it becomes significantly larger later. They blame the owner for poor maintenance even AFTER extensive service records are provided so they can refuse to fix a problem that is still under warranty. If you buy a car from Napleton's Valley Hyundai, you better hope there are no issues because you are truly on your own! More

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Joe Williams was excellent in sales. Financing was painless and transparent. I would very much recommend this dealership. This is my first purchase from them as I had used Service in pri Financing was painless and transparent. I would very much recommend this dealership. This is my first purchase from them as I had used Service in prior visits. More

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Fabulous customer service! Thank you Dion for all your help. The entire process was quick and easy. Thank you Dion for all your help. The entire process was quick and easy. More

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