Kyle Gunter
Service Advisor
Don Davis Dodge Chrysler Jeep
1901 North Collins Street
Arlington, TX 76011
4 Reviews
Write a Review4 Reviews of Kyle Gunter
September 27, 2024
Clear and concise explanation of recall repair procedures from Mr. Gunter. A very respectful and professional young man who strived to meet our needs in relation to having our factory recall repaired. 2 pa from Mr. Gunter. A very respectful and professional young man who strived to meet our needs in relation to having our factory recall repaired. 2 parts were necessary for repair of recall. Kyle coordinated our bringing the Van into the Service shop so only one trip was necessary to complete the 2 recall repairs. He initiated fone Cals with great communication and good listening skills. We appreciate Don Davis's assigning our recalls to Kyle as the whole process has been smoothly handled. More
September 25, 2024
Kyle worked hard to rectify the terrible service provided in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. t in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. this was a lie, i also had grease leaking from my axle and transfer case. they hadnt updated the software in my truck and i question if they even performed the oil change which i paid for and took 6 hours. if it weren't for kyle i would not return. i waited 4 hours for them to locate and then write the ticket for 2 parts!!! OEM parts. i'm debating taking my vehicle to another dealership, there have to RAM service departments that take pride in the product they put out. this one does not. More
Other Employees Tagged: Abraham Escareno, Mary Franco, Manuel Mendoza, Cesar Pereira, Monica Agueros, Lanie Neal, Clarence Henderson, Herb Asanrong, Ian McRorey
September 14, 2024
Dealership was nice and clean, and the employees were very professional , prompt and informative. My service provider went out of his way to help me get my vehicle in for service very professional , prompt and informative. My service provider went out of his way to help me get my vehicle in for service More
August 17, 2024
Service was fast and Kyle was very friendly. Pick up was a little rough because Kyle was at lunch but they could t find my keys. Pick up was a little rough because Kyle was at lunch but they could t find my keys. More
Other Employees Tagged: Abraham Escareno, Cesar Pereira