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Kyle Greenberg
Kyle Greenberg at Lombard Ford
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Kyle Greenberg

service advisor

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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4.7
116 Reviews
4.7

116 Reviews

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116 Reviews of Kyle Greenberg

December 12, 2024

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Employee Rating

My opinion and response for the staff and services I work with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on t More

by JDC58
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Drew Paris , Michael Manns

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Dec 13, 2024

Lombard Ford responded

We can't thank you enough for your business and your kind words. We appreciate any feed back from our customers. As far as the chairs go, we bought a few new ones a couple years ago but unfortunately they do get worn. We did remove the coffee machine during COVID a few years ago in order to keep our customers safe and we attempt to stay safe. Should you wish to have coffee, we do have a coffee maker. Mrs. Lombard feels its less "germy" for the employees to provide you with a cup of coffee. Should any one like a cup, simply ask any of us and we will be glad to make it for you. Be safe over the holidays and we'll see you in the new year!

November 27, 2024

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Employee Rating

Been doing business with them for years. This service problem took longer than expected but they had the expertise to solve it. Kyle is personal and informs me on updates for repairs. More

by LOOKINGFORMOOSE
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Recommend Dealer
Yes
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Nov 27, 2024

Lombard Ford responded

We've appreciated your business over the years. Sorry it took a little longer than expected. Glad to hear Kyle kept you appraised during the wait. Thanks for the review. We hope next time we can get all Five stars. Enjoy your holidays and be safe. Your friends at Lombard Ford

November 25, 2024

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Very friendly and attentive in the service department. Had to wait a little longer than expected for a standard 30K mileage maintenance but the quality of work was excellent. More

by albertap14
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Recommend Dealer
Yes
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Nov 26, 2024

Lombard Ford responded

Regrettably sometimes the service takes a little longer than expected, but we appreciate that you think the quality of work was excellent. We'll try to do better with the wait time next time you visit. Thank you for your patronage. Wishing you happy holidays. Your friends at Lombard Ford

November 22, 2024

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Happy Thanksgiving to a great organization! We all have a lot to be thankful for More

by Gerry
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Yes
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Nov 25, 2024

Lombard Ford responded

Thank you Gerry for thinking about us. We DO have a lot to be thankful for and we wish you a Happy Thanksgiving as well. Your friends at Lombard Ford.

November 19, 2024

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Always a pleasure working with Lombard Ford service dept, honest, efficient and friendly! I always use Lombard for my service needs. More

by MARKEY.4
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, George Fogarty

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Nov 20, 2024

Lombard Ford responded

We truly appreciate you using us for your service needs. It's a pleasure to have a satisfied customer such as yourself. Enjoy your holidays. Your friends at Lombard Ford

October 11, 2024

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I was very satisfied with my 10k service on my F-150. Service team was very kind and helpful. More

by aszak3
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Drew Paris, Robert Boudreau

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Oct 14, 2024

Lombard Ford responded

A hundred thanks to you for sharing your impression of our Service Dept. The guys are always humbled to learn they have done a good job. Take care and we'll see you next visit. Your friends at Lombard Ford

October 11, 2024

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always does an excellent job with my service appointments. Completes what was asked for and delivers my vehicles back when promised. More

by williamgreenberg
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Recommend Dealer
Yes
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Oct 14, 2024

Lombard Ford responded

Thank you William for the great review. We appreciate your business as well as you taking time out of your day to share your opinion of our Service Dept. Your friends at Lombard Ford

Oct 14, 2024

williamgreenberg responded

Always a great service experience at Lombard Ford!

September 26, 2024

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Lombard and its employees are always nice, I enjoy having my car serviced there. Nice waiting room, snacks, wi-fi. Like having a personal office. More

by Anniegirl
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Drew Paris, Robert Boudreau

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Sep 27, 2024

Lombard Ford responded

We can't thank you enough for taking the time to let us know how much you enjoy visiting us. We truly appreciate you and your business. Stay safe! Your friends at Lombard Ford

September 16, 2024

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Quick and efficient service. Friendly staff. All work done well and on time. Great job. More

by Pmisset57
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 16, 2024

Lombard Ford responded

Thanks so much for completing two surveys for us. Again, we appreciate your business and will thrive to do a great job each time you visit. Your friends at Lombard Ford

September 07, 2024

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My wife loved the sevicce and dealling with Kyle enjoyed dealing with Lombard ford and will use the service department again More

by dcrath2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2024

Lombard Ford responded

How very nice of you to take the time to let us know how satisfied your wife was with her latest visit. We aim to please although some times are more difficult than others. ;) We're very fortunate to have Kyle here with us. Thank you for sharing your thoughts. Your friends at Lombard Ford

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