Kyle Greenberg
Kyle Greenberg at Lombard Ford
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Kyle Greenberg

service advisor

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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4.7
118 Reviews
4.7

118 Reviews

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118 Reviews of Kyle Greenberg

January 15, 2025

Dealership Rating
Employee Rating

Kyle is great, always positive, professional and kind. He is easy to reach and always keeps you updated on what's happening and next steps. More

by chelsie.lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Lombard Ford responded

Hello Chelsie, Thank you so much for putting your trust in us. Kyle is a great asset to our team. We all strive everyday to do our best, We really appreicate you! Have a great day. Rob Lombard

December 31, 2024

Dealership Rating
Employee Rating

Visit for an unexpected breakdown. Got us back on the road in an Excellent timeframe. Appreciate the support during this! More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Paris

Jan 06, 2025

Lombard Ford responded

We are pleased that you are happy and that is all that matters to us. Glad we could help.

December 12, 2024

Dealership Rating
Employee Rating

My opinion and response for the staff and services I work with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on t More

by JDC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Paris , Michael Manns

Dec 13, 2024

Lombard Ford responded

We can't thank you enough for your business and your kind words. We appreciate any feed back from our customers. As far as the chairs go, we bought a few new ones a couple years ago but unfortunately they do get worn. We did remove the coffee machine during COVID a few years ago in order to keep our customers safe and we attempt to stay safe. Should you wish to have coffee, we do have a coffee maker. Mrs. Lombard feels its less "germy" for the employees to provide you with a cup of coffee. Should any one like a cup, simply ask any of us and we will be glad to make it for you. Be safe over the holidays and we'll see you in the new year!

November 27, 2024

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Employee Rating

Been doing business with them for years. This service problem took longer than expected but they had the expertise to solve it. Kyle is personal and informs me on updates for repairs. More

by LOOKINGFORMOOSE
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 27, 2024

Lombard Ford responded

We've appreciated your business over the years. Sorry it took a little longer than expected. Glad to hear Kyle kept you appraised during the wait. Thanks for the review. We hope next time we can get all Five stars. Enjoy your holidays and be safe. Your friends at Lombard Ford

November 25, 2024

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Very friendly and attentive in the service department. Had to wait a little longer than expected for a standard 30K mileage maintenance but the quality of work was excellent. More

by albertap14
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 26, 2024

Lombard Ford responded

Regrettably sometimes the service takes a little longer than expected, but we appreciate that you think the quality of work was excellent. We'll try to do better with the wait time next time you visit. Thank you for your patronage. Wishing you happy holidays. Your friends at Lombard Ford

November 22, 2024

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Happy Thanksgiving to a great organization! We all have a lot to be thankful for More

by Gerry
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Lombard Ford responded

Thank you Gerry for thinking about us. We DO have a lot to be thankful for and we wish you a Happy Thanksgiving as well. Your friends at Lombard Ford.

November 19, 2024

Dealership Rating
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Always a pleasure working with Lombard Ford service dept, honest, efficient and friendly! I always use Lombard for my service needs. More

by MARKEY.4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, George Fogarty

Nov 20, 2024

Lombard Ford responded

We truly appreciate you using us for your service needs. It's a pleasure to have a satisfied customer such as yourself. Enjoy your holidays. Your friends at Lombard Ford

October 11, 2024

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I was very satisfied with my 10k service on my F-150. Service team was very kind and helpful. More

by aszak3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Paris , Robert Boudreau

Oct 14, 2024

Lombard Ford responded

A hundred thanks to you for sharing your impression of our Service Dept. The guys are always humbled to learn they have done a good job. Take care and we'll see you next visit. Your friends at Lombard Ford

October 11, 2024

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Employee Rating

always does an excellent job with my service appointments. Completes what was asked for and delivers my vehicles back when promised. More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Lombard Ford responded

Thank you William for the great review. We appreciate your business as well as you taking time out of your day to share your opinion of our Service Dept. Your friends at Lombard Ford

Oct 14, 2024

williamgreenberg responded

Always a great service experience at Lombard Ford!

September 26, 2024

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Employee Rating

Lombard and its employees are always nice, I enjoy having my car serviced there. Nice waiting room, snacks, wi-fi. Like having a personal office. More

by Anniegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Paris , Robert Boudreau

Sep 27, 2024

Lombard Ford responded

We can't thank you enough for taking the time to let us know how much you enjoy visiting us. We truly appreciate you and your business. Stay safe! Your friends at Lombard Ford

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