Kyle Eddy
Kyle Eddy at Ken Ganley Kia Mentor

Kyle Eddy | Page 6

Express Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.2
74 Reviews
4.2

74 Reviews

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74 Reviews of Kyle Eddy

March 28, 2024

Dealership Rating
Employee Rating

Very professional staff, the gentlemen that assisted me was helpful and very very customer focused. More

by ted.brink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Brian Snowden , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

Mar 30, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2024

Dealership Rating
Employee Rating

Working with Kyle is consistently delightful. He welcomes you warmly, attentively addresses your concerns, and goes above and beyond to assist in any way possible! More

by T_Taddeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

March 22, 2024

Dealership Rating
Employee Rating

Excellent service department,they get you in and out in the time specified.A Jon well done More

by bssmitty66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2024

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2024

Dealership Rating
Employee Rating

They say they fully check your car but they don’t I now this for a fact. I know my fog lights were out but they said everything it working fine on my car no problems. They don’t return calls either. More

by Ms. Tinkerbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 17, 2024

Ken Ganley Kia Mentor responded

Ms. Tinkerbell, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Someone from our staff will be reaching out to you in the very near future.

March 09, 2024

Dealership Rating
Employee Rating

Mentor kia staff are friendly and professional. I have needed to reschedule my service appointment, and Hank has been very helpful. More

by s.arvin1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Brian Snowden , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

Mar 11, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 09, 2024

Dealership Rating
Employee Rating

The dealership has changed since I bought my first car but the service dept and people are all still very nice and very helpful. Always making sure everything works and is has been done satisfactory. More

by marleneabkemeier62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Brian Snowden , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross, Tim

Mar 11, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2024

Dealership Rating
Employee Rating

Ken Ganley did excellent job on my car. Things were done in a timely manner to my satisfaction More

by tnt6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Brian Snowden , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

Mar 02, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 27, 2024

Dealership Rating
Employee Rating

Friendly associates. Customer service oriented. Get waited on immediately and keep you updated on service if you are staying at the dealership while car is being worked o More

by kathyalbanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2024

Dealership Rating
Employee Rating

I brought my car in for a recall and the techs were great. It only took 30 minutes and I was out the door! More

by ngevaart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Brian Snowden , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

Feb 25, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2024

Dealership Rating
Employee Rating

Needed an emergency fix to keep my vehicle running and on the road. They got me in to service right away and fixed the problem. Fast, friendly service. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris

Feb 12, 2024

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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