Kyle Dorfler | Page 7

Got a better suv than i hoped for! I recently totaled my 2012 Dodge Journey SXT. I showed up in a rental car nervous and kinda scared. I hoped to get something similar to what I had but I recently totaled my 2012 Dodge Journey SXT. I showed up in a rental car nervous and kinda scared. I hoped to get something similar to what I had but I was overwhelmed and didnt know where to start. I was told to talk with Kyle. Kyle was patient understanding and listened to everything I said about what I hoped to find. He took my info, researched and found 2 options in my price range. He walked to another lot and drove back with my 1st option. After my test drive and asking questions, It was my dream vehicle. It had everything I wanted plus a few extras!! I couldnt be happier and I was treated more like a family member than a scared customer. So many great things happened for me at this dealership that I cant even begin to describe all the care and great service I received. Thank you Kyle for finding my dream vehicle and all your efforts to help me get my 2017 Dodge Journey SXT. Thank you Matt for finding great financing so I can afford my suv. Thank you Hannah for following me while I returned my rental and giving me a ride back. Buying my Journey at Russ Darrow was the best vehicle buying experience Ive had.. More

Report | Print

Great First Car Experience This is my first time purchasing a car from a dealership. I was so lucky to have a knowledgeable and straightforward salesman like Kyle. He answered a This is my first time purchasing a car from a dealership. I was so lucky to have a knowledgeable and straightforward salesman like Kyle. He answered all my questions and made me feel comfortable throughout the whole process. I love my new (pre-owned) Mazda 3 and am excited to keep working with Mazda in the future. More

Report | Print

Outstanding dealer experience We had an outstanding experience with Kyle. He knew what we wanted, pointed us in the right direction, and went out of his way to make it happen for u We had an outstanding experience with Kyle. He knew what we wanted, pointed us in the right direction, and went out of his way to make it happen for us. It was a pleasure doing business (very low pressure} with Kyle, he was friendly, low key and knew his stuff. I would highly recommend him. More

Report | Print

Great experience with sales, management, and service. All in all the staff was friendly and accomodating leaving little wonder why this dealer is so prominent in the with sales, management, and service. All in all the staff was friendly and accomodating leaving little wonder why this dealer is so prominent in the area. More

Report | Print

Very accommodating and great service! When I walked into Russ Darrow I had three cars in mind and was pretty undecided about the features I wanted. Kyle was very helpful and walked me thro When I walked into Russ Darrow I had three cars in mind and was pretty undecided about the features I wanted. Kyle was very helpful and walked me through the test driving process and helped me narrow down what I wanted in a car. He was also accommodating with special deals and breakdown of the prices and coverage. I would recommend going during the week because you get a lot of one on one attention. I felt that as a new car buyer everything was explained to me in a way that I could understand and I did not feel cheated or scammed. More

Report | Print

Great experience Sales Rep Kyle was very helpful. We had a specific used car in mind when we arrived and he got us right on the road for a test drive, then helped us w Sales Rep Kyle was very helpful. We had a specific used car in mind when we arrived and he got us right on the road for a test drive, then helped us work out all the details. He was very helpful and friendly. Overall had a great experience here! More

Report | Print

Kyle is Awesome We had a great experience with Kyle. We had a tight budget and Kyle helped us get the car that we wanted. We didn't have to go through the "wheel and We had a great experience with Kyle. We had a tight budget and Kyle helped us get the car that we wanted. We didn't have to go through the "wheel and deal" stuff--It was all about helping us get the car that we wanted at the price we could afford. More

Report | Print

First dealership experience at Russ Darrow Mazda- Madison Kyle Dorfler greeted my husband first while I was looking at the car I was interested in. He came across to me as friendly, attentive and intereste Kyle Dorfler greeted my husband first while I was looking at the car I was interested in. He came across to me as friendly, attentive and interested in informing me about the car, without a lot of idle chit-chit, which I and my husband appreciated! He listened to my concerns, especially allowing me to test drive the car in area where I was most comfortable. He worked hard with Justin, but not pushy, to get me into the car I wanted and ended with a win-win for all (I wanted the new car and they wanted my trade-in). Thanks to Kyle, Justin and Matt for their in-put, allowing me to drive away in my new CX 5. More

Report | Print

The Best Experience I've always dreaded car sales experiences, but working with Kyle was the best I've ever had. He was friendly, patient, understanding, and excited abo I've always dreaded car sales experiences, but working with Kyle was the best I've ever had. He was friendly, patient, understanding, and excited about the possibility of my leasing such an awesome new 2018 CX-5, doing his best to make it happen. I liked the smaller dealership experience as well. Kyle even took us out personally to meet Brian in the service department. And knowing I had a deadline to meet for a commitment, he gave me his contact info before I drove off and I felt he sincerely meant it when he said I could contact him any time with questions. That meant a lot to me, considering with the awesome features on my new Mazda, I just may have a few! More

Report | Print

Great experience leasing a CX-5 Worked with Kyle to trade in my 2007 Mazda 3 and lease a new 2018 CX-5. We was very knowledgeable and helpful throughout the process. they were even w Worked with Kyle to trade in my 2007 Mazda 3 and lease a new 2018 CX-5. We was very knowledgeable and helpful throughout the process. they were even willing and able to quickly locate a new vehicle iny desired color after the one they had was sold shortly before my arrival. More

Report | Print