Kyle Blake

Just picked up my 2024 GX. While my delivery schedule changed several times, due to my schedule changes, Kyle was able to accommodate us and very knowledgeable. Things went s While my delivery schedule changed several times, due to my schedule changes, Kyle was able to accommodate us and very knowledgeable. Things went smoothly. Thanks Kyle. When the Finance Department took us to the delivery bay......there we waited and waited and waited for a Delivery Specialist. I had to located Kyle, and he got us someone immediately. There is a lot of technology that comes with this vehicle. The first Delivery Specialist left a lot to be desired. He didn't know how to use the dashcam, and didn't even have directions printed out to bring with him. I asked him to get back with me......seven days later I still haven't heard from him. He didn't know that the drivers seat need to be calibrated because it kept beeping at me. This is something that the dealer should have done before I got there. I had to make a return trip back to the dealership for the driver seat issue and the navigation screen that went into dark mode on its own and for no reason. I didn't want to turn the car off because I wanted someone to actually see it. While waiting, I parked in the shade at the very end of the service drive. Twice someone from service came out and tried to get me to park in the hot sun for 25 minutes while I waited. Nancy (Delivery Specialist) sat in the car with us and went through a few things trying to get the drivers seat set up. She soon realized that the seat needed to be calibrated. She also went through a few other things including the dashcam. While this was her first one, she actually got it working. The navigation screen reset, but we will need to keep an eye on it. More

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I love my Lexus. My grand daughter calls it my forever car. I was replacing my 6 Month old RX350, I had never had a chargeable accident before, so needless to say I w My grand daughter calls it my forever car. I was replacing my 6 Month old RX350, I had never had a chargeable accident before, so needless to say I was in a state. Kyle worked to replace my car with the same car the same day. Thanks Kyle for ending my turmoil. I am back to loving my car. FOREVER♥️ More

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This dealership was very helpful and no pressure when we were purchasing our vehicle. Kyle was great and gave us the information we needed to make the decision that worked best for us. The shop has done a w were purchasing our vehicle. Kyle was great and gave us the information we needed to make the decision that worked best for us. The shop has done a wonderful job when we’ve had our car serviced. Service has been completed in a timely manner and the department is very professional. We highly recommend Mungenast Lexus of xx. Louis. More

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Politeness/Professionalism 100% - The dealership's hospitality was excellent. Knowledgeable 90% -If Kyle didn't know the answer, he got back to you promptly with a response, but overall he knew his i hospitality was excellent. Knowledgeable 90% -If Kyle didn't know the answer, he got back to you promptly with a response, but overall he knew his inventory. Availability 100% Negotiation 70% - Not very willing/able to negotiate price as our experience has been with past vehicle purchases. Kyle and Rob made it happen, though. Overall the experience was not an unpleasant one. We are happy with the vehicle we purchased. More

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I am absolutely in love with my car! The service we received was awesome. Kyle was our salesman and he greeted us outside by the vehicle, promptly provided us with the keys for a test dr The service we received was awesome. Kyle was our salesman and he greeted us outside by the vehicle, promptly provided us with the keys for a test drive and was waiting when we got back. We weren't sure if we would be able to complete the purchase as it was close to closing time, but Kyle and Rob went above and beyond and we walked out with keys in hand! You have a customer for life. More

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We just bought our new Lexus this week from Kyle Blake. He was amazing, knowledgeable, very professional and so nice and helpful. The whole experience at Mungenast Lexus was so great!! Everyone was so help He was amazing, knowledgeable, very professional and so nice and helpful. The whole experience at Mungenast Lexus was so great!! Everyone was so helpful from beginning to end. We love our new Lexus and are so happy to be part of our new Lexus family at Mungenast!! Kyle was wonderful and the dealership is beautiful. Top notch all the way!! More

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We just purchased our third Lexus RX vehicle since 2002 from Mungenast Lexus. Our experiences there have been consistently positive, both with the sales associates and with the quality and reliability of t from Mungenast Lexus. Our experiences there have been consistently positive, both with the sales associates and with the quality and reliability of the L/Certified vehicles. Special recognition is merited for Kyle Blake, Sales Associate and Rob Miller, Finance Manager. Both of these gentlemen exhibited exceptional skills and professionalism in guiding us through the sales and financing process. We highly recommend this dealership and these individuals to anyone in purchasing a Lexus! Larry and Sue Gaston More

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I could not be happier with the service that I have received at Mungenast Lexus! Working with my sales rep, Kyle, was super easy and pleasant! He had great communication skills and was very knowledge received at Mungenast Lexus! Working with my sales rep, Kyle, was super easy and pleasant! He had great communication skills and was very knowledgeable. Prior to buying my Lexus TX 350, I researched Mungenast Lexus website, I was impressed by how long most of their employees have been with the company. Obviously, there’s a lot of job satisfaction there and those employees pass that joy on to their customers. Lexus makes a great product and Mungenast Lexus has incredible service and stands by their cars. I would highly recommend buying a Lexus from Mungenast Lexus. More

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We contacted Kyle Blake based on his DealerRater reviews. We could not be more pleased with the experience he provided. His communication with us was exceptional and made us feel very comfortable about purch We could not be more pleased with the experience he provided. His communication with us was exceptional and made us feel very comfortable about purchasing three 2024 Lexus TX 350's when we had no previous experience with the dealership. We had a 15-year relationship with Plaza Lexus but the person we worked with had retired and the dealership was sold so we decided to open the door to Mungenast Lexus. We could not be happier with our decision. Kyle is so down to earth and I do not think I can fully explain how at ease he made us feel, which is so welcoming these days. We were looking for not only a solid and highly reputable dealership, but a salesperson that we can completely trust as our family and business purchase a lot of vehicles every few years. I can honestly say we found our guy! Thank you Kyle for everything! More

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Kyle my sales men and this dealer ship are first class. Had a great experience buying from them both Had a great experience buying from them both More

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