Kyi Ambrose

I reached out to Castle Rock Chevrolet from Montana, still stuck in a terrible situation from a previous deal I got through Mike Maroone Chevrolet. I was deeply upside down on my trade — it was a deal t still stuck in a terrible situation from a previous deal I got through Mike Maroone Chevrolet. I was deeply upside down on my trade — it was a deal that should have never been approved. I honestly didn’t think I had any good options left… until I got connected with Kyi. Kyi completely turned things around. He took the time to understand where I was coming from, explained everything clearly, and gave me honest, straightforward options without any pressure. He treated me like a real person, not just a number. In the end, I was able to get into a 2017 Cadillac Escalade Premium Luxury — and for the first time in a while, the numbers actually made sense. What really impressed me is that we were able to do the whole deal remotely, without ever stepping foot in the dealership. Kyi made the process incredibly easy — he kept me updated constantly and handled everything with total professionalism. It was by far the easiest and most respectful car-buying experience I’ve had. Big thanks also to Luke, the desk manager, who worked behind the scenes to get the numbers right. He took a challenging situation and somehow made it work, and it was obvious he genuinely wanted to help. Between Kyi and Luke, the team at Castle Rock Chevrolet blew me away. I’d absolutely recommend them to anyone — even if you’re out of state like me. And if you’re thinking about buying, ask for Kyi — trust me, you’ll be in good hands. More

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Very best experience of buying a vehicle. Everyone was professional, kind, personal. These are the people I would call friends. Everyone was professional, kind, personal. These are the people I would call friends. More

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