Kurt Starner

Took car in on time. Work done quick and efficiently, even an additional problem that needed to be done by a different dept. Work done quick and efficiently, even an additional problem that needed to be done by a different dept. More

by svw2dance Verified Customer Verified Customer

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Kurt is great to work with! He is very knowledgeable and explains everything in easy to understand details. He is very knowledgeable and explains everything in easy to understand details. More

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The shop was quick with diagnosing and repairing my Nissan. Very knowledgeable and brought it the night before and picked it up at 4:30 that day Nissan. Very knowledgeable and brought it the night before and picked it up at 4:30 that day More

by hsmith33 Verified Customer Verified Customer

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One reason I bought this car was because of the great service and support and that continues to be wonderful on each visit. I did have a warning light come on after visit for AEB, it said malfunction, b service and support and that continues to be wonderful on each visit. I did have a warning light come on after visit for AEB, it said malfunction, but it has not occurred since. The only thing still pending is the replacement of my hood due to a paint defect, will follow up with service on status and options for transportation while my car is at the body shop. More

by cdoyle10 Verified Customer Verified Customer

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Always a pleasant greeting and staff is very knowledgeable and friendly. Have a comfortable waiting room filled with beverages and snacks and a little area for kids to color. knowledgeable and friendly. Have a comfortable waiting room filled with beverages and snacks and a little area for kids to color. More

by jel41271 Verified Customer Verified Customer

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Excellent service and wonderful people. Everyone treats you like your special and they want to make sure that you are fully satisfied with the service you expected. Everyone treats you like your special and they want to make sure that you are fully satisfied with the service you expected. More

by cosmocatucci Verified Customer Verified Customer

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Kurt and Matt have been absolutely fantastic The work that gets done to my car. Is always been great. that gets done to my car. Is always been great. More

by jkpsw Verified Customer Verified Customer

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Took care of problems with vehicle and were quick with responding and letting me know what was going on responding and letting me know what was going on More

by KLEWIS14 Verified Customer Verified Customer

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I lease my Nissan Rogue from this dealership because of the excellent service department. The appointment for an oil change, tire rotation and NYS inspection was easy to make. I waited for my car in th the excellent service department. The appointment for an oil change, tire rotation and NYS inspection was easy to make. I waited for my car in the nicely appointed customer service lounge. Kurt explained the work done. More

by JAHNAY24 Verified Customer Verified Customer

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You found and removed a mouse nest while changing my cabin filter (great job!), however when I got home I noticed that a plastic trim piece was cracked near the glove compartment. It is hidden when the cabin filter (great job!), however when I got home I noticed that a plastic trim piece was cracked near the glove compartment. It is hidden when the passenger door is closed, but is very noticeable when the door is open. I believe this trim is removed during the filter replacement. I'm disappointed that this was not brought to my attention. I would like to have the trim piece replaced. Overall I really like the service that Matthews provides, and normally would give them 5 stars' this time only 2. More

by bussojo Verified Customer Verified Customer

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