Krystina Gronka

Had a great experience with Adam, who was patient as we figured out what we truly wanted and was tireless to find us that vehicle at a fair price. figured out what we truly wanted and was tireless to find us that vehicle at a fair price. More

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Beware of Prestige Toyota in Ramsey, NJ. I purchased a 2018 Lexus RC 300 from Prestige Toyota in Ramsey, NJ. on 8/23/23. When I traveled from Connecticut to pick the vehicle up it was comple I purchased a 2018 Lexus RC 300 from Prestige Toyota in Ramsey, NJ. on 8/23/23. When I traveled from Connecticut to pick the vehicle up it was completely unwashed & filthy intentionally hiding many paint defects (deep etching from neglect) on the hood & roof as well as other various dings & scratches. The vehicle has deep gashes in two of the tires sidewalls which is obviously a serious safety hazard, it did not even have tire valve stem caps on any of the four tires, it had a large hole in the splash shield under the engine as well as engine oil leaking from the rear main seal which I had to have a local Lexus dealership repair. After I signed the paperwork I was not even brought out to the car to inspect it. After all of the unnecessary additional time and money that I already have into this vehicle I still do not even have my permanent registration after more than 6 weeks and a temporary plate that expired more than two weeks ago leaving the vehicle illegal to drive with not even an offer from Prestige Toyota to renew the expired temporary plates while this unknown delay is being resolved to obtain my permanent registration & license plates which Prestige Toyota charged heavily for. I have been reaching out to Ed Ruela and his staff repeatedly for well over a month now to find out when the vehicle will be registered but am receiving little to no response from them. Prestige Toyota sold me a vehicle that is now unregistered and illegal to drive with little to no communication or care on their end. As soon as they have your money they want nothing to do with you even when it means fulfilling their commitment of the purchase agreement. I have never dealt with a company that is so unprofessional with very questionable honesty. I cannot stress enough that I would stay far away from this dealership. Don’t make the same mistake I did! More

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Was most reasonable in connection with my negotiating my lease of my Camry and, 3 years later, made my purchase of my Camry for the residual price a very worthwhile investment, handling all the paper work f lease of my Camry and, 3 years later, made my purchase of my Camry for the residual price a very worthwhile investment, handling all the paper work for a CT registration expertly. More

by jarridge Verified Customer Verified Customer

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Very professional , very friendly salesman Explain all my questions how everything works in my vehicle my questions how everything works in my vehicle More

by BDOBROWOLSKA Verified Customer Verified Customer

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This dealership was top notch! Being from out of state, I was highly hesitant in even considering working with the dealership yet every employee I spoke with made everything super Being from out of state, I was highly hesitant in even considering working with the dealership yet every employee I spoke with made everything super easy and worth the while. Communication was amazing between the employees and I and they went above and beyond to make sure I was happy with the vehicle and purchase. More

by maldo256 Verified Customer Verified Customer

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Ramsey is the best dealer ship in try state area they treat every customer like a family member treat every customer like a family member More

by Yellowseagate Verified Customer Verified Customer

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From the minute I pulled into the service bay to the minute I drove out. Prestige is kind, professional and I have nothing but compliments to the entire organization. minute I drove out. Prestige is kind, professional and I have nothing but compliments to the entire organization. More

by VIBAJAJO Verified Customer Verified Customer

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After speaking to a sales person on the phone I showed up the next day nothing was changed the exact numbers that they quoted me is exactly what I paid. the next day nothing was changed the exact numbers that they quoted me is exactly what I paid. More

by saraneo Verified Customer Verified Customer

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Prestige Toyota of Ramsey have very clean rhe local and the staff are very good persons the staff are very good persons More

by Oscar Alejandro Verified Customer Verified Customer

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Very professional and helpful, answering my questions and telling me exactly what they needed from me telling me exactly what they needed from me More

by Patrick Connor Verified Customer Verified Customer

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