Kristy Michaud
Kristy Michaud at Key GMC of Rochester

Kristy Michaud

Service Advisor

Key GMC of Rochester

400 N Main Street
Rochester, NH 03867

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4.9
167 Reviews
4.9

167 Reviews

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167 Reviews of Kristy Michaud

July 18, 2026

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Employee Rating

When I’m home, I always go to this dealership. They always service my truck in a timely manner, and understand my needs. We left on a 7000 mile trip, we’re about halfway through unfortunately I’ve More

by RHKENNEALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Key GMC of Rochester responded

We appreciate knowing you consistently choose us for service at home. It’s great to hear our team provided prompt care and understood your Chevrolet 1500’s needs. We look forward to seeing you back in Rochester when you return and wish you safe travels. Experience the Key Difference

July 07, 2026

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Employee Rating

Kristy was very attentive and made the appointment time work for my schedule. That’s very important to me. My work travel is extremely busy and I have a short window for fitting in. Thank you More

by Fisk
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 07, 2026

Key GMC of Rochester responded

Thanks for sharing your experience. We’re pleased Kristy could adjust the appointment to fit your busy travel schedule. Enjoy knowing your GMC Canyon is ready whenever you have a short window. Experience the Key Difference

July 06, 2026

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Appointment went as expected. The vehicle was ready for pick up on time. That’s it. More

by AMANDA
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Freese, Irina Barth

Jul 07, 2026

Key GMC of Rochester responded

Thank you so much, Amanda, for your kind words and for taking the time to leave us this wonderful feedback! Experience the Key Difference

July 06, 2026

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Employee Rating

Kristy is so pleasant to work with and the manager made everything right with my visit! More

by none38
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2026

Key GMC of Rochester responded

It’s great to hear Kristy provided a pleasant experience. We’re pleased the manager addressed your concerns to make your service visit go smoothly. We appreciate you choosing us for your Nissan NV200 service. Experience the Key Difference

July 04, 2026

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Employee Rating

Was able to schedule service within a couple of days. Kept me updated and let me know when it was ready for pickup. More

by KIMBERTOR
Recommend Dealer
Yes

Other Employees Tagged: Kristy Michaud

Jul 05, 2026

Key GMC of Rochester responded

It’s great to hear Kristy could fit your Buick Encore in within a couple of days and keep you informed until it was ready for pickup. Thank you for the five-star review. Feel free to reach out if we can help again. Experience the Key Difference

July 03, 2026

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Great crew no pressure, service department is excellent I will buy more from Key Gmc. Most definitely recommend them to everyone I know. More

by RaefH85
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Key GMC of Rochester responded

We're glad our crew provided a pressure-free experience and our service team delivered excellent care for your GMC. Thank you for recommending us; we look forward to assisting you again. Experience the Key Difference

July 02, 2026

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Employee Rating

Great experience with the professional team at KGMC. Very accommodating and exceeded expectations all around. Service is the backbone of any company and this service team is always amazing. Will definit More

by jeffcgrant
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Leduc

Jul 02, 2026

Key GMC of Rochester responded

We appreciate your kind words about our service team. Kristy and the rest of our crew are glad we could exceed your expectations during the Chevrolet 1500 service. We look forward to helping you with future vehicle needs. Experience the Key Difference

July 01, 2026

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Employee Rating

This was a difficult problem to solve. But the team at Key kept at it. They found and resolved the issue and verified the repairs before returning it back to me. If your GM needs service k More

by D.ALVES1000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: William 5stars

Jul 01, 2026

Key GMC of Rochester responded

Thank you for sharing how Kristy and our service team persisted until they resolved and verified repairs on your GMC. We’re glad the process was completed thoroughly before your vehicle was returned. Your recommendation to other GMC owners is appreciated. Experience the Key Difference

July 01, 2026

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Employee Rating

I recently had service done at Key GMC. The pricing was on the higher side, but the work was completed quickly and efficiently. Kristy was extremely helpful and kind throughout the process, More

by robert.cash
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Key GMC of Rochester responded

Thank you, Robert, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key GMC of Rochester. Experience the Key Difference

July 01, 2026

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Employee Rating

Great personality. Listened closely with my problem. Detailed responsible employee. You are lucky to have her More

by bquint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Key GMC of Rochester responded

It’s wonderful to hear that Kristy’s attentiveness made a difference. We’re glad she took the time to understand your GMC Acadia’s needs and provided detailed, responsible service. We appreciate your feedback and look forward to helping you with any future needs. Experience the Key Difference

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