Kristy Hartman

To be honest this may sound petty but it’s the principle. I just spent 28 thousand on a vehicle last night and drove it 1.5 hours home. The next morning (this morning) we noticed a 7 dollar clip/cover on th I just spent 28 thousand on a vehicle last night and drove it 1.5 hours home. The next morning (this morning) we noticed a 7 dollar clip/cover on the bumper was missing. It had come off on our drive home. When I contacted Kristy (manager) about it the response was “I can price one for you”. That just kind of irked me. I know I bought a used “as-is” vehicle. But it’s not like I was asking for something major. Obviously they did some work on the vehicle and didn’t have a 7 dollar clip snapped in all the way. I feel like if I owned the place and a customer just spent 28,000 I would send them a 7 dollar piece. So if this place will treat this small issue like this, I can only imagine how they would handle a serious issue. Other then that I will say the sales rep and finance manager I dealt with were extremely nice. More

by Kmiller Verified Customer Verified Customer

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Great experience overall! Very pleased and looking forward to continue to do business at Kenny Ross Ford. I’m a very please customer. Thank you! Very pleased and looking forward to continue to do business at Kenny Ross Ford. I’m a very please customer. Thank you! More

by ashwynn831 Verified Customer Verified Customer

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Everybody was very professional. I would definitely recommend him. I was taken care of from the moment when I walked in the door till the moment I left very courteous and very nice. I would definitely recommend him. I was taken care of from the moment when I walked in the door till the moment I left very courteous and very nice. More

by HARSHMAN1701 Verified Customer Verified Customer

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It was a good dealership to work with the salesman knew what he was talking about. The people were nice.. what he was talking about. The people were nice.. More

by DFlannery3 Verified Customer Verified Customer

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The salespersons where friendly, but could of been more helpful, when asking about a particular vehicle that I saw online Friday, they new I was coming Monday to look at it, they didn’t have much knowledge helpful, when asking about a particular vehicle that I saw online Friday, they new I was coming Monday to look at it, they didn’t have much knowledge of the car. They had time to reseat and could of Ben more helpful. More

by jacovich Verified Customer Verified Customer

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The people were very nice and updated me om every step of the way! I am very satisfied!! the way! I am very satisfied!! More

by johnsonandrewb0616 Verified Customer Verified Customer

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Great customer service management was very helpful management made process supper easy and fast salesmen Kevin was very helpful. management made process supper easy and fast salesmen Kevin was very helpful. More

by jturik1495 Verified Customer Verified Customer

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Salesmen Kevin was great to deal with would purchase and recommend him to others as well recommend him to others as well More

by jturik1495 Verified Customer Verified Customer

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Without a doubt! The worst dealership I have ever dealt with!Look up lying , cheating car salesman in the dictionary and it says see Kenny Ross employees! I will nev The worst dealership I have ever dealt with!Look up lying , cheating car salesman in the dictionary and it says see Kenny Ross employees! I will never 👎 deal with this dealer again…. More

by torrence242 Verified Customer Verified Customer

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The staff were amazing and very friendly! I am highly impressed and satisfied with my purchase!! Thank you! I am highly impressed and satisfied with my purchase!! Thank you! More

by KSIRNIC Verified Customer Verified Customer

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