Kristina Miranda
Kristina Miranda at Germain Honda of Surprise
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Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
25 Reviews

Dealership Experience

4 mos

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

Honda Customer Experience training and Knowledge

4.9

25 Reviews

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25 Reviews of Kristina Miranda

April 24, 2025

Dealership Rating
Employee Rating

Kristina was friendly and professional when my teenage kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. More

by payneaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Germain Honda of Surprise responded

We're happy to hear that your kids had a great experience with Kristina, and that she made sure them and their cars were well taken care of. We appreciate their business and look forward to working with them again in the future. Best Regards, Sassha Motz General Manager

April 23, 2025

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Employee Rating

They took care of my mom’s car. I don’t live in Arizona but everything went smoothly. More

by hugoeportillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Germain Honda of Surprise responded

Our team appreciates you taking the time to leave us this kind review. Best Regards, Sassha Motz General Manager

April 15, 2025

Dealership Rating
Employee Rating

Great service. Quick efficient and friendly. Kristina was excellent to work with. Work was done quicker than expected More

by cacker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Germain Honda of Surprise responded

Your complete satisfaction is the focus of our team here at Germain Honda of Surprise. We are happy to know that Kristina and our team were able to provide you with a quality and efficient service visit. Best Regards, Sassha Motz General Manager

April 14, 2025

Dealership Rating
Employee Rating

My oil change and recall were both Handled quickly and done perfectly. Thank you so much. More

by amie_anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain for your recent automotive needs. Best Regards, Sassha Motz General Manager

April 07, 2025

Dealership Rating
Employee Rating

Kristina is kind, friendly, and helpful with getting my warranty suv issue resolved. Im so grateful for all her help. More

by pamala08
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Germain Honda of Surprise responded

Your business and positive feedback of your experience with Kristina are greatly appreciated. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

Excellent and speedy service. Please don’t make me write a word minimum, I don’t like it. More

by jackofallstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

Your overall satisfaction is our ultimate goal. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

Our Honda CRV hybrid needed a normal maintenance service. I was immediately met at the dealership and our vehicle was serviced, washed and I was leaving within one hour. Outstanding customer service. More

by annlueckeman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

We thank you for sharing your positive and efficient service experience. See you down the road. Best Regards, Sassha Motz General Manager

April 01, 2025

Dealership Rating
Employee Rating

Easy. Always on time. She was so friendly and detailed with the reports. And costs. More

by asolimini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Germain Honda of Surprise responded

We are happy Kristina ensured you overall satisfaction during your recent service experience. See you down the road. Best Regards, Sassha Motz General Manager

March 29, 2025

Dealership Rating
Employee Rating

Very helpful in selecting the right vehicle and open and honest sales and finance process More

by signalsteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Michael Breezy Briese

Apr 02, 2025

Germain Honda of Surprise responded

Our team appreciates you choosing to work with us here at Germain Honda and for letting us know that we provided you with a quality sales experience. Best Regards, Sassha Motz General Manager

March 24, 2025

Dealership Rating
Employee Rating

Service writer gets an Excellent. My only complaints (if it rises to even that level) are the car was returned with grease on the front bumper (which the service person was able to More

by ronkahler0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1

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