Kristina Miranda
Kristina Miranda at Germain Honda of Surprise
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Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
21 Reviews

Dealership Experience

4 mos

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

Honda Customer Experience training and Knowledge

4.9

21 Reviews

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21 Reviews of Kristina Miranda

April 03, 2025

Dealership Rating
Employee Rating

Our Honda CRV hybrid needed a normal maintenance service. I was immediately met at the dealership and our vehicle was serviced, washed and I was leaving within one hour. Outstanding customer service. More

by annlueckeman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

Excellent and speedy service. Please don’t make me write a word minimum, I don’t like it. More

by jackofallstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2025

Dealership Rating
Employee Rating

Easy. Always on time. She was so friendly and detailed with the reports. And costs. More

by asolimini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Germain Honda of Surprise responded

We are happy Kristina ensured you overall satisfaction during your recent service experience. See you down the road. Best Regards, Sassha Motz General Manager

March 29, 2025

Dealership Rating
Employee Rating

Very helpful in selecting the right vehicle and open and honest sales and finance process More

by signalsteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Michael Breezy Briese

Apr 02, 2025

Germain Honda of Surprise responded

Our team appreciates you choosing to work with us here at Germain Honda and for letting us know that we provided you with a quality sales experience. Best Regards, Sassha Motz General Manager

March 25, 2025

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Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by baa0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of your service needs. Best Regards, Sassha Motz General Manager

March 24, 2025

Dealership Rating
Employee Rating

Service writer gets an Excellent. My only complaints (if it rises to even that level) are the car was returned with grease on the front bumper (which the service person was able to More

by ronkahler0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 23, 2025

Dealership Rating
Employee Rating

Excellent customer service and the service was very fast. No long lines and didn’t waited for long. Thank you More

by hmreyes48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

March 23, 2025

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Employee Rating

The dealership was very clean and friendly. Kristina was very helpful and knowledgeable. Very quick service. More

by coprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

We thank you for sharing your positive and efficient service experience with Kristina and our team. Best Regards, Sassha Motz General Manager

March 22, 2025

Dealership Rating
Employee Rating

My experience with Germain Honda has been excellent from the sales department to the service department. I’m always greeted with smiles and warmth. These people are wonderful. Conner Brandtman was my fir More

by cinbethaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

Thank you for sharing all the aspects of your dealership experiences that keep you coming back. Our sales and service teams work hard to build customers for life. Thank you for choosing Germain for all your automotive needs. Best Regards, Sassha Motz General Manager

March 22, 2025

Dealership Rating
Employee Rating

Visit was as expected. Work completed in a timely fashion. IDK what else you want me to say to get to 15 words. More

by hdb275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

Your business and feedback are greatly appreciated. Best Regards, Sassha Motz General Manager

1

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