![Kristin Neumann at Toyota Santa Monica](https://cdn-user.dealerrater.com/images/dealer/16905/employees/internetmanager-kirstin-neumann.045.jpg)
![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/question-blue.png)
3 Reviews
Write a Review3 Reviews of Kristin Neumann
August 24, 2021
The service representative was very thorough and informative. Even though I was a little late to my appointment they were still able to provide an oil change in a timely manner. informative. Even though I was a little late to my appointment they were still able to provide an oil change in a timely manner. More
August 12, 2021
When picking up my car, it was a mess. No one told me what was done or explained the service and the pricing. I was left just standing there. I was also told I would have an itemized sheet so that I woul what was done or explained the service and the pricing. I was left just standing there. I was also told I would have an itemized sheet so that I would know which fixes should be prioritized. I was standing next to another gentleman who shook his head when I told him and said he felt the same way. We both agreed we would not be returning here without this issue being ammended More