Kristin Buffington

I drove all the way downn from Alaska to purchase a new Hummer they had on the lot. I was greeted by a tall drink of water with a beautiful accent named Jonathan Arante, who asked us if we needed any food Hummer they had on the lot. I was greeted by a tall drink of water with a beautiful accent named Jonathan Arante, who asked us if we needed any food or drinks after such a long drive. We have never had service like this before and were blown away by the complete vehicle demonstration. These guys were so top notch!! To top things off we even had a visit from the GM Jamie Warren thanking us for our business. (Super Handsome I might add). I have never felt so good spending 6 Figures in my life! Thank you to Everyone at Jim Ellis Cadillac!!! More

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Try to get in contact with accountant general manager no one return phone calls. They sent my payoff check to the wrong bank trying to get it rectify. No one wanna answer the phone or return phone calls. Th one return phone calls. They sent my payoff check to the wrong bank trying to get it rectify. No one wanna answer the phone or return phone calls. That’s how you guys treat customer with 820 credit score I’ll never buy from you guys. More

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STILL AWAITING A RESPONSE FOR SERVICE RENDERD IN FEBRUARY. No one wants to own up to the mistakes made on behalf of the dealership.Noaccuarte help on days needed is not my fault and shouldn't have t FEBRUARY. No one wants to own up to the mistakes made on behalf of the dealership.Noaccuarte help on days needed is not my fault and shouldn't have to pay for dealers issues. More

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Communication is bad they don’t care about certain customers! I still haven’t got a call back yet been waiting 4 weeks to get my vehicle repaired customers! I still haven’t got a call back yet been waiting 4 weeks to get my vehicle repaired More

by Kingdavid701 Verified Customer Verified Customer

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I live in Kissimmee, Fla. I get my medical care in Atlanta, Ga. at Emory. I had a bone marrow transplant I had MDS. Beginning Phase of Luchemia.. I say that to say this they I get my medical care in Atlanta, Ga. at Emory. I had a bone marrow transplant I had MDS. Beginning Phase of Luchemia.. I say that to say this they at JIM Ellis they honored my contract I had on my tires of which one now had a nail on it. After awhile Got me a driver to take me to and back for lunch. I can recommend the care and concern for the staff at Jim Elllis. It’s not what someone says that counts but what they do. At 76 years young I so appreciate when things are done right. Congratulations on a job well done. Sincerely, Gilbert Resnick More

by Gilbert S. Resnick Verified Customer Verified Customer

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The process was professional and car service came out great like brand new car they even hand washed car great like brand new car they even hand washed car More

by elisa.sung Verified Customer Verified Customer

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I had a flat tire on the I285 Expressway . Jim Ellis Cadillac helped me and my elderly mother. They responded promptly and changed the wheel on the expressway then replaced the tire at their f Jim Ellis Cadillac helped me and my elderly mother. They responded promptly and changed the wheel on the expressway then replaced the tire at their facility. Lovely facility. Friendly. Efficient and helpful. It would have been 5/5 if they had been faster changing the tire but I totally understand that they had to work me. I would have given them 9/10. More

by jeanetteckinsey Verified Customer Verified Customer

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Customer service is great. Wait area, very spacious and comfortable with tea and/or coffee to enjoy. I would recommend Jim Ellis Cadillac to a friend or associate Wait area, very spacious and comfortable with tea and/or coffee to enjoy. I would recommend Jim Ellis Cadillac to a friend or associate More

by ITSONC Verified Customer Verified Customer

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Always very friendly and ready to help in anyway never longer then they promised with service longer then they promised with service More

by IRONBOUND212 Verified Customer Verified Customer

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Very professional and classy. Service agents were knowledgeable .also they were prompt and the work was completed in a pretty quick. Service agents were knowledgeable .also they were prompt and the work was completed in a pretty quick. More

by mark.vance24 Verified Customer Verified Customer

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