Dealership Experience
12 yrs, 11 mos
238 Reviews
Write a Review238 Reviews of Kristie Marlin
January 31, 2025
Appointment was at 8:30 and stayed till 5:30 after all that waiting time not one time did they say thank you and sorry for the long wait. Make necwant to take my business elsewhere. After all the money that waiting time not one time did they say thank you and sorry for the long wait. Make necwant to take my business elsewhere. After all the money I've spent with them. More
January 28, 2025
We took our vehicle in last minute to have a problem looked at and they were able to work us in quickly! looked at and they were able to work us in quickly! More
Other Employees Tagged: Joey Garcia
January 28, 2025
I had a great experience with Pete Mankins. I w would come back again and again. I w would come back again and again. More
Other Employees Tagged: Joey Garcia , Tristen Gilliam
January 21, 2025
Kristie is always very professional and treats me with respect . I always feels as though she is honest with me respect . I always feels as though she is honest with me More
Other Employees Tagged: Johnathan Webb
January 14, 2025
I have reported an issue with the warning light (forward breaking system) coming on and flashing. The sensor was replaced over a year ago, but it still flashed at times. I reported it again but was told it breaking system) coming on and flashing. The sensor was replaced over a year ago, but it still flashed at times. I reported it again but was told it was fine. Of course, it is NOT fine as I knew. I’m told I have to pay the $100 deductible to fix it. Yes, $100 is nothing in the big picture, but it irritates me that you couldn’t detect the problem until AFTER my car had 36,000 miles. I was told, “we asked you to bring it in when the light was on.” That’s just stupid as I told them it doesn’t stay on. It blinks a few seconds and goes off. I was told the manager drove it and figured out the problem. Why wasn’t that done before now? It is poor customer service in my opinion. Guess it’s a good thing I have extended car protection since you don’t seem to be able to fix things right the first time. Furthermore, I was told the mounting bracket would be changed when the sensor is replaced again. Let me be clear, if there is a problem with the bracket, that would be something that was done there. I certainly have not touched it. More
January 13, 2025
I took my car to Pete Mankins’s Nissan on which they repaired and serviced my car. Thank you. repaired and serviced my car. Thank you. More
Other Employees Tagged: Joey Garcia , Johnathan Webb, Carolyn Monk
January 09, 2025
Kristie could not have been more helpful. She is knowledgeable and attentive to every need, and my vehicle was repaired in a timely manner. Thank you, Kristie! She is knowledgeable and attentive to every need, and my vehicle was repaired in a timely manner. Thank you, Kristie! More