Dealership Experience
12 yrs, 10 mos
233 Reviews
Write a Review233 Reviews of Kristie Marlin
January 21, 2025
Kristie is always very professional and treats me with respect . I always feels as though she is honest with me respect . I always feels as though she is honest with me More
Other Employees Tagged: Johnathan Webb
January 14, 2025
I have reported an issue with the warning light (forward breaking system) coming on and flashing. The sensor was replaced over a year ago, but it still flashed at times. I reported it again but was told it breaking system) coming on and flashing. The sensor was replaced over a year ago, but it still flashed at times. I reported it again but was told it was fine. Of course, it is NOT fine as I knew. I’m told I have to pay the $100 deductible to fix it. Yes, $100 is nothing in the big picture, but it irritates me that you couldn’t detect the problem until AFTER my car had 36,000 miles. I was told, “we asked you to bring it in when the light was on.” That’s just stupid as I told them it doesn’t stay on. It blinks a few seconds and goes off. I was told the manager drove it and figured out the problem. Why wasn’t that done before now? It is poor customer service in my opinion. Guess it’s a good thing I have extended car protection since you don’t seem to be able to fix things right the first time. Furthermore, I was told the mounting bracket would be changed when the sensor is replaced again. Let me be clear, if there is a problem with the bracket, that would be something that was done there. I certainly have not touched it. More
January 13, 2025
I took my car to Pete Mankins’s Nissan on which they repaired and serviced my car. Thank you. repaired and serviced my car. Thank you. More
Other Employees Tagged: Joey Garcia , Johnathan Webb, Carolyn Monk
January 09, 2025
Kristie could not have been more helpful. She is knowledgeable and attentive to every need, and my vehicle was repaired in a timely manner. Thank you, Kristie! She is knowledgeable and attentive to every need, and my vehicle was repaired in a timely manner. Thank you, Kristie! More
December 28, 2024
GREAT PLACE TO COME TO EVERYONE IS VERY FRIENDLY AND THEY TAKE CARE OF ALL YOUR NEEDS TAKE CARE OF ALL YOUR NEEDS More
Other Employees Tagged: Joey Garcia , Johnathan Webb, Tristen Gilliam, Decorey Mitchell
December 21, 2024
They let you know the problems with your car once you bring it in so that's a good thang for the customer to know what's all wrong are going on with your car.. bring it in so that's a good thang for the customer to know what's all wrong are going on with your car.. More
Other Employees Tagged: Joey Garcia , Johnathan Webb, Tristen Gilliam, Decorey Mitchell, Carolyn Monk
November 22, 2024
Never have had any trouble at all. Very pleased with both sales & service. Repeat customer. Very pleased with both sales & service. Repeat customer. More
Other Employees Tagged: Matthew Ash, Scott Dye, Alex Alsup, Joey Garcia , Johnathan Webb, Tristen Gilliam, Decorey Mitchell, Hayden White, Gideon Barragan