Kristie Allen

awsome people We highly recommend will buy from them again.service center done a great job replacing the battery.and getting the windshield replaced.all went well again.service center done a great job replacing the battery.and getting the windshield replaced.all went well More

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I talked with the sales representative after finding the vehicle online. In the phone conversations I had with the dealership representatives all went well. Being wheelchair bound I found id difficult to tr vehicle online. In the phone conversations I had with the dealership representatives all went well. Being wheelchair bound I found id difficult to travel to see and test the car so we arranged the trade terms by phone and messages. They were helpful in arranging delivery and the driver was courteous. Delivery was during a driving rainstorm so my wife looked the vehicle over as best she could. When completing the paperwork I got a hint of the first problem. There was only one key fob. The driver told me that the other key would be mailed to me when my check cleared. My first drive in the car was a little concerning. The instruments and display were to dim to see. After driving a few miles the automatic braking system deactivated and posted a warning on the instrument cluster indicating service was needed. Also there was a problem with the headlights not turning off in the automatic setting. I called the sales representative and got word back to take the car to the local dealer. The dealership found that a tracking device had been installed in a way that resulted in a connector being removed. They disconnected the tracking device and reconnected the connector for the light circuit. They had to recalibrate the vehicle settings. They were able restore proper function to lighting system but the automatic braking feature still goes offline after driving a few miles. My next calls to Jerry Hunt resulted in an agreement to reimburse the cost of this service but the message changed with regard to the key fob. I questioned the sales representative about the status of the second key fob hand he began to hedge on whether or not there was a second key fob. Bottom line a month later I have the title to the car but no second key fob. Further complicating the problem is that I will have to buy a new key fob at $400 or so but it is long-term backorder. Further the problem with the front braking assist seems to be related to some damage behind the front bumper that will require additional out of pocket expenses. While I love the looks and utility of the Pacifica for managing my wheelchair and its driving characteristics I am less than pleased with the purchase. The vehicle was not fully functional so there must be some problems with their presale inspection process. I regret not going to the dealership to complete the deal. I would not have bought the vehicle without a spare key for if there were obvious problems. I will probably be facing more than a $1,000 in additional expenses in order to get a key fob and get the braking function restored. More

by DAVISA0 Verified Customer Verified Customer

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Great dealership, honest salespeople and and they will try to find you the best deal possible! try to find you the best deal possible! More

by TORRES.AARON14 Verified Customer Verified Customer

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Friendly and helpful salesman plus great deal. Great selection of various vehicles to choose from. Great selection of various vehicles to choose from. More

by BSYBOUTLAN Verified Customer Verified Customer

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Bibi was wonderful! She made sure my questions were answered and I didn't feel pressured to buy. She made sure my questions were answered and I didn't feel pressured to buy. More

by MILLERAFTER20 Verified Customer Verified Customer

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Great Experience ever with a Car Dealership loved it RJ is the best to ever do it I sent my friend to him as well few days later an he always get the job done the absolute best !!!! is the best to ever do it I sent my friend to him as well few days later an he always get the job done the absolute best !!!! More

by TEONCEJONES Verified Customer Verified Customer

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Great place to purchase a vehicle. The service dept. has always been great! Always a pleasure getting my vehicles serviced there. Keep up the great work! The service dept. has always been great! Always a pleasure getting my vehicles serviced there. Keep up the great work! More

by EHAD53 Verified Customer Verified Customer

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Worst experience ever. Offered high interest loan. Was not delivered on time. Delivery driver tried to fight our yard manager. Delivered without a temporary tag. In spite o Offered high interest loan. Was not delivered on time. Delivery driver tried to fight our yard manager. Delivered without a temporary tag. In spite of proving corporate insurance, wasn't good enough. Provided personal insurance and still no temporary tag 3 weeks later or any word on permanent tag. Absolutely awful experience More

by GR8DAY4SUCCESS Verified Customer Verified Customer

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They were very helpful and very nice. Made getting my first car incredibly easy and understandable. Made getting my first car incredibly easy and understandable. More

by CAPRBRANDON Verified Customer Verified Customer

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Great Choice of vehicles - bought one and was initially disappointed to find that that it came with only 1 key but then the sales manager reached out and connected me with a reasonable key supplier and t disappointed to find that that it came with only 1 key but then the sales manager reached out and connected me with a reasonable key supplier and the issue was handled 👍 More

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