Kristian Andrews

I have been taking my Ford Escape to Front Royal Ford Service for many years now and quite honestly, I won't go anywhere else! All of the employees in the service department have always been friendly, pr Service for many years now and quite honestly, I won't go anywhere else! All of the employees in the service department have always been friendly, professional and most of all very honest with what is wrong with my car and not trying to sell me something I don't need. Kudos to them!! More

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I had zero issues for a first time service customer. They quoted two hours because they were really busy but it was done in half that. They quoted two hours because they were really busy but it was done in half that. More

by rlhicks0 Verified Customer Verified Customer

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As usual, excellent service and unusually prompt this time. I was in and out in less than an hour. time. I was in and out in less than an hour. More

by covel648 Verified Customer Verified Customer

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All good, no problems. Thanks. All good, no problems. All good, no problems. All good, no problems. Thanks. All good, no problems. All good, no problems. All good, no problems. More

by RHAGA124 Verified Customer Verified Customer

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Service department very polite, well organized, and good customer service. Everly taking well care of us and gone above and beyond our ask. customer service. Everly taking well care of us and gone above and beyond our ask. More

by Hartfordjosh Verified Customer Verified Customer

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It was a great experience. The pick up and delivery was especially helpful! The driver was courteous and friendly! The pick up and delivery was especially helpful! The driver was courteous and friendly! More

by markbaker4 Verified Customer Verified Customer

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Only new vehicle I have ever had. Purchased service plan and have been completely satisfied with the dealership and the excellent service. Would highly recommend Front Royal Ford! Purchased service plan and have been completely satisfied with the dealership and the excellent service. Would highly recommend Front Royal Ford! More

by Mike Saville Verified Customer Verified Customer

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I would recommend the service department. They are great and very knowledgeable and professional. Great service. They are great and very knowledgeable and professional. Great service. More

by calanglais Verified Customer Verified Customer

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The PDL service was excellent and something I wish all dealers did when vehicles need servicing. Great price on tires for my Bronco too! dealers did when vehicles need servicing. Great price on tires for my Bronco too! More

by seantrad823 Verified Customer Verified Customer

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Checked in at 8:00 AM out by 10:00. Was introduced to the service manager, I think he was called J.R. He explained what was going to be done and that it would be taken care of quickly. Was introduced to the service manager, I think he was called J.R. He explained what was going to be done and that it would be taken care of quickly. I also spoke with a lady at the counter (I don’t remember her name} that was also very pleasant and helpful. Overall, the experience was pleasant. The waiting area was comfortable and quiet. More

by onemoremarty Verified Customer Verified Customer

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