Kristian Andrews

The team at Ford Service Dept. are always willing to help and they do an excellent job. are always willing to help and they do an excellent job. More

by gemini20878 Verified Customer Verified Customer

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The service department at Front Royal Ford is outstanding kept communication through the whole process kept communication through the whole process More

by wralbright72 Verified Customer Verified Customer

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Always enjoy bringing our vehicles to the Ford Dealer. Personnel are always courteous and pleasant. Personnel are always courteous and pleasant. More

by llns2628 Verified Customer Verified Customer

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Concierge service has been a wonderful support for us. We consider our dealer the best! We consider our dealer the best! More

by jruppmann Verified Customer Verified Customer

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Told me couldn't turn off adaptive trans learning. ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't th ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't that or the wiring harness....had a short to ground in circuit which I fixed myself...they would have replaced the door latch and charged me 750 bucks and then would have charged me more to continue diagnosing problem after that didn't work...this leads me to believe that they didn't even diagnose the problem to begin with because if they had they would have realized the door latch wasn't the problem to begin with....there are a couple other things but was not impressed with the dealership and won't be taking my truck back there in the future...they Def just try to take advantage of customers who come in....not all of us are idiots like they assume More

by TRAVISMCCALL20 Verified Customer Verified Customer

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They are awesome in service department! thank you ! For your knowledge and professional attitude! Great work knowledge! thank you ! For your knowledge and professional attitude! Great work knowledge! More

by holtsclawroseann Verified Customer Verified Customer

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There was a huge mistake on the pricing on my daughter 2020 Chevy. We got it straightened out, but if we weren’t paying attention it would have slipped by. Jered was great to deal with, my daughter were v 2020 Chevy. We got it straightened out, but if we weren’t paying attention it would have slipped by. Jered was great to deal with, my daughter were very impressed with him handling the sell. Enjoyed working with him More

by rickedge1088 Verified Customer Verified Customer

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Great service this time around, just as one would expect. A good recovery after a rocky start. A good recovery after a rocky start. More

by SIMON.THRUSH Verified Customer Verified Customer

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I get my cars picked up and serviced at Front Royal Ford and I couldn't be happier! They are so friendly and very thorough! Shelley is the best! and I couldn't be happier! They are so friendly and very thorough! Shelley is the best! More

by PEGGYT0815 Verified Customer Verified Customer

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Zach and Kristian are great front line folks. They are helpful and do their best to make the customer happy. They are helpful and do their best to make the customer happy. More

by gemini20878 Verified Customer Verified Customer

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