Kristen Halliburton

Excellent place. I was greeted at the door showed me where to go Excellent customer service I was greeted at the door showed me where to go Excellent customer service More

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Mike listened to my want and gave me a couple options to select from. I am happy to say that I selected a Tacoma and very satisfied with my selection. Thanks Mike! select from. I am happy to say that I selected a Tacoma and very satisfied with my selection. Thanks Mike! More

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Thankful was extremely professional helping me trade in my paid off crv for a "new" used vehicle. I was able to view the vehicle I was interested in, including the interior, despite it being lowered on a l my paid off crv for a "new" used vehicle. I was able to view the vehicle I was interested in, including the interior, despite it being lowered on a lift. When the mechanics on site decided to do some extra preventative maintenance on the car, Thankful was able to place a hold it, ensuring it would still be mine. I was also able to leave the CRV on their lot, even prior to the deal being fully completed, which was a sticking point for me as someone who was nervous my own car would somehow get damaged between trading it in and receiving my new vehicle if I kept driving it around. Additionally, Thankful was at no point pushing me into getting more car than I wanted or upgrades I was disinterested in, and the finance team equally didn't push me into expensive warranty options for a used vehicle. Can't overstate how positive this experience was, especially to my previous experiences with Bob Rohrman. If you find yourself at Ed Martin Toyota, ask for Thankful! More

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