Kristen Chernik
Kristen Chernik at Roswell INFINITI of North Atlanta
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Kristen Chernik

Client Loyalty Manager

Roswell INFINITI of North Atlanta

11405 Alpharetta Hwy
Roswell, GA 30076

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5.0
117 Reviews

Hi Everyone! I've been in the automotive industry for about 14 years and love it! I graduated with a degree in Automotive Marketing and work here at Roswell INFINITI in the Internet Department. Please reach out to me for all of your online car shopping needs!

Dealership Experience

14 yrs, 1 mo

Industry Experience

17 yrs, 11 mos

Specialties & Trainings

Client Retention

5.0

117 Reviews

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117 Reviews of Kristen Chernik

November 17, 2023

Dealership Rating
Employee Rating

What an awesome experience from start to finish. I purchased an Infiniti from out of state. I communicated with Kristen througout the process, and when I arrived I dealt with Wendell. They immediate More

by nchinchin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendell Collins, Matt Ryerson

Nov 21, 2023

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! We're so glad that you were able to connect with Kristen and Wendell, and that they provided you with such a great experience. Congratulations on your new vehicle, and please let us know if you need anything in the future, we're always here to help!

April 27, 2023

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The purchase was very easy and the service department is wonderful. They are prompt, courteous and reliable every time I bring it in for regular service. More

by momajana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

Roswell INFINITI of North Atlanta responded

Hi Momajana, thank you so much for your positive comments about Roswell Infiniti Of North Atlanta! We very much appreciate your business and hope you have a great day!

March 28, 2023

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I purchased abused vehicle and the process was smoother and easier than any vehicle I’ve ever bought. Every person who I dealt was professionally, knowledgeable, and generous with their time. This was th More

by MP.Reid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Townsend, Matt Ryerson

Mar 30, 2023

Roswell INFINITI of North Atlanta responded

Thank you so much for your review! We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

March 17, 2023

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Employee Rating

Had a great experience! From dealing with Kristen through email for several days to walking into the dealership, everyone was very friendly. My salesman Wendell was amazing, More

by RILEY30305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendell Collins , Phillip Stancil

Mar 21, 2023

Roswell INFINITI of North Atlanta responded

Thank you for taking the time to leave a review for us at Roswell Infiniti Of North Atlanta. We're happy we could meet your expectations, enjoy your new vehicle!!!

January 20, 2023

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Courteous and knowledgeable team. I didn't feel pressured to purchase anything. Everyone was nice More

by rhmciver8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

January 03, 2023

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Garland was fantastic to work with. I appreciate his attention to detail and patience as we tried several vehicles. It was a great buying experience. More

by jbrock770
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Garland Salem

Jan 05, 2023

Roswell INFINITI of North Atlanta responded

We are very happy to have provided you with such a positive experience! Thank you so much for your business, we very much appreciate it.

July 09, 2022

Dealership Rating
Employee Rating

Salesman Damone Newton left a great impression on us. He was very knowledgeable and very professional. Mr. Newton treated us like valued customers. He listened to us and made our car shopping experience More

by Lybirdsong
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Damone Newton

Jul 12, 2022

Roswell INFINITI of North Atlanta responded

Lybirdsong, thank you for your kind review; we are happy to pass along your comments to the team here at Roswell Infiniti Of North Atlanta!

January 28, 2022

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Employee Rating

Jennifer was exceptionally professional and knowledgeable. She answered all of my questions and I especially enjoyed her positive demeanor, attitude, and energy. I highly recommend Jennifer an More

by rptomey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Baker, Quinton Burns, Jennifer Townsend , Elizabeth Marshall

Feb 01, 2022

Roswell INFINITI of North Atlanta responded

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

Feb 01, 2022

rptomey responded

Thank you. You have been an absolute pleasure do business with.

January 27, 2022

Dealership Rating
Employee Rating

Quinton was outstanding to work with while purchasing our QX60! He was patient and went over all the feature in the vehicle. He took the time to help ensure we got the deal we needed. He has followed up s More

by Rick & Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quinton Burns , Josh Andrews

Jan 29, 2022

Roswell INFINITI of North Atlanta responded

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

January 16, 2022

Dealership Rating
Employee Rating

This dealership is Top of the class. Everyone makes you feel as if you are the most important customer in their history. They really do everything they can to treat you like royalty. From the moment you wa More

by registeredxraytech
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erin Clark, Matt

Jan 19, 2022

Roswell INFINITI of North Atlanta responded

Registeredxraytech, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Roswell Infiniti Of North Atlanta!!

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