Kristen Barrett

This is my first Lexus. What a great experience from start to finish. Kristen was such a professional. She answered all of my questions but didn't pressure me to buy. Sh What a great experience from start to finish. Kristen was such a professional. She answered all of my questions but didn't pressure me to buy. She let the product speak for itself. I couldn't believe how smoothly the finance portion went. Ronnie was great to work with. I especially loved the celebration. It was so much fun & made me feel so special. Drew showed us all of the technology to make sure I could navigate everything in my car. It was an amazing experience! I cant imagine buying any other car than a Lexus from Lexus of Akron Canton. More

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It was a pleasure doing business with the Akron Lexus dealership and with my salesperson Kristen Barrett! Roni, Jon and Tim were also great and all were very professional! I hadn’t purchased a vehicle dealership and with my salesperson Kristen Barrett! Roni, Jon and Tim were also great and all were very professional! I hadn’t purchased a vehicle for a very long time and left feeling confident that they valued me as a customer!! I would recommend them and the dealership to anyone looking for exceptional treatment! More

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Kristen Barrett was awesome to deal with. Very friendly, professional and when she stated she would reply / follow up, she did. Even though this purchase was out of state, she made it seemle Very friendly, professional and when she stated she would reply / follow up, she did. Even though this purchase was out of state, she made it seemless and easy as if I was there to purchase it. I cannot recommend her enough to purchase any vehicle through. More

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My experience with this dealership was very positive. Kristen was great to work with, and RUTH was very efficient in getting things processed. If you’re looking for a Lexus, I would highly recommend cont Kristen was great to work with, and RUTH was very efficient in getting things processed. If you’re looking for a Lexus, I would highly recommend contacting them. More

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We enjoyed working with Kristen Barrett. This was the first Lexus we purchased. We chose this dealership because of her. She is an outstanding communicator and exceptionally professional. We This was the first Lexus we purchased. We chose this dealership because of her. She is an outstanding communicator and exceptionally professional. We felt appreciated. Kristen is knowledgeable on the vehicles. She understands relationships. I would highly recommend her if someone is looking for a luxury vehicle. More

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Kristen was amazing to deal with during the whole process and very patient with all my questions. She really did an amazing job! and very patient with all my questions. She really did an amazing job! More

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I had a flawless experience from beginning to end purchasing my new Lexus. Kristen is knowledgeable and so helpful and made the purchase easy. I highly recommend this dealership and would not hesit purchasing my new Lexus. Kristen is knowledgeable and so helpful and made the purchase easy. I highly recommend this dealership and would not hesitate to buy another vehicle from Kristen. More

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What a privilege and an experience to work with such an above and beyond team at Lexus of Akron-Canton! For 10 years I was driving my car and knew that it was about time to upgrade and choose a vehicle th above and beyond team at Lexus of Akron-Canton! For 10 years I was driving my car and knew that it was about time to upgrade and choose a vehicle that suits me. I have an auto mechanic I normally would have to visit and asked him some car companies that he recommends. Without hesitation, he immediately told me Lexus and a few others, but what stood out to me from his words were dependability, reliability, and class. My wife works with the Cleveland Guardians and she told me about meeting the general manager Pete at an event she was hosting. I reached out to him and I can tell there was a genuine sincerity and interest in me immediately as a potential customer and told me to come down and see their line of vehicles. I met with Pete and he couldn’t have been more professional and helpful with the choices and directed me to some choices for me to see. He then introduced me to his sales woman Kristen Barrett and immediately we connected from her bubbly and outgoing personality! When we discussed all the options, Kristen was attentive, knowledgeable, and fun to work with! I was introduced to some models but the one I truly fell for was the Lexus rx500h fsport. I was able to drive a model and knew right away that this is the car for me. After meeting them, I knew I had to look at other options out there just to make sure I wanted to get the right car for me. After going to other dealerships, there was no other dealership that I worked with that made me as welcome and excited as I was with Lexus of Akron-Canton. I reached out to Kristen and decided to follow my gut and my heart and decided to go with the Lexus rx500 fsport. When I ordered it, there was ~1 month to wait to get the car. During that period, Kristen was always available to answer any questions I had with nothing but positive answers and reassurance! When I arrived today to pick up my car, they literally rolled out the red carpet for me. They immediately welcomed me and had the whole team at Lexus walk me to my car with no joke a red ribbon and a sheet covering the car to await the big reveal! When they pulled the sheet away, the immediate thought was I made the absolute right choice! I was then given very detailed instructions with the new technology by Drew, who was very thorough and knowledgeable about the vehicle. He also assured me that of all the cars to choose from Lexus, that this was his first choice which reaffirmed my choice. When I drove it home tonight, I felt nothing but an amazing feeling inside. Thank you to Pete, Kristen, Drew, and the whole team at Lexus of Akron-Canton for making me feel like a part of your family. I am a dentist and am in the customer service business and I must say I truly felt special. Thank you so much!! I’m still waiting to wake up from this dream LOL More

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Our sales rep, Kristen, was wonderful. She was extremely knowledgeable and understood what we wanted in a new SUV. She was always responsive with answering any questions we had. I would ha She was extremely knowledgeable and understood what we wanted in a new SUV. She was always responsive with answering any questions we had. I would happily refer her to anyone interested in purchasing a Lexus. More

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Kristen did a great job giving us lots of options to choose from that met our specifications and helping us get the exact right car for us! She was prompt and responsive in her communication, always wan choose from that met our specifications and helping us get the exact right car for us! She was prompt and responsive in her communication, always wanting to make sure we had the best experience possible. We did not feel that way about Ruth in finance. She was rather rough to work with - sarcastic and at one point mocking us for choosing to use a local detailer to do the ceramic coating for us (“oh yeah, every guy has a guy of their own”). I did not appreciate the negative commentary, nor the foray into politics. I understand that people are trying to sell a product, but the way she went about it made us feel very uncomfortable and we couldn’t get out of the finance office fast enough. More

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