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
Kristal Mercado- Santiago
Client/Owner Loyalty Manager
Kings Nissan
2758 Coney Island Ave.
Brooklyn, NY 11235
Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Languages Spoken
Spanish
420 Reviews
Write a Review420 Reviews of Kristal Mercado- Santiago
February 19, 2025
negative attitude after visiting, They charged me for 1 hour of work as if it were two, although diagnostics are done in 20 minutes hour of work as if it were two, although diagnostics are done in 20 minutes More
Other Employees Tagged: Atnan Guze
February 18, 2025
Excellent service as always and again I keep repeating myself. Enjoy going to the service center myself. Enjoy going to the service center More
Other Employees Tagged: Atnan Guze
February 18, 2025
Very professional and courteous personnel. Timely service and good advice at all times. No pressure. Good people. Timely service and good advice at all times. No pressure. Good people. More
Other Employees Tagged: Atnan Guze
February 15, 2025
Where’s is my part I paid for. back in Aug. 24? do the.right thing. back in Aug. 24? do the.right thing. More
Other Employees Tagged: Atnan Guze
February 13, 2025
They are good very careful good job to the technician and the advisor keep up the good the advisor keep up the good More
Other Employees Tagged: Atnan Guze , Romain itwaru
February 12, 2025
Very professional. Check in went very well. Took my car and and showed where lounge was. Only problem was TV in Nissan lounge was broken, so I was directed to Infiniti Check in went very well. Took my car and and showed where lounge was. Only problem was TV in Nissan lounge was broken, so I was directed to Infiniti lounge.. Infiniti lounge was COLD. Maybe heat wasn’t on. Had to keep my coat on. More
Other Employees Tagged: Nick Scalici, Atnan Guze
February 09, 2025
They diagnosed and fixed a problem that many dealerships could not. It took longer than I wanted and they were less communicative than I'd like but they got the job done. When they did communicate they were could not. It took longer than I wanted and they were less communicative than I'd like but they got the job done. When they did communicate they were kind and thoughtful. The things not covered by my warranty were very expensive. More
Other Employees Tagged: Atnan Guze , Emmanuel and Victor
February 08, 2025
Great customer service provided during the visit I was very impressed by the knowledge and expert advice given by Nani very impressed by the knowledge and expert advice given by Nani More
Other Employees Tagged: Atnan Guze
February 06, 2025
. Their service department is a pleasure to deal with. From the minute you drive your car in you are greeted with smile and you end up leaving with a smile. From the minute you drive your car in you are greeted with smile and you end up leaving with a smile. More
Other Employees Tagged: Terry Matarese, Nick Scalici, Atnan Guze
Dealership Inventory (2 Vehicles)
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