Kris Musgrove

Kim was the representative checking me in, she was very rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email More

by JAZMIN.CRIM Verified Customer Verified Customer

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Setting up the appointment to schedule service was easily done on the computer. When I arrived, a technician came right out to talk to me. I waited at the dealership for my car to be serviced. About 35 minut done on the computer. When I arrived, a technician came right out to talk to me. I waited at the dealership for my car to be serviced. About 35 minutes after my arrival, I received a text that my service was completed! I was very pleased. More

by Mcdhome22 Verified Customer Verified Customer

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Dealer shop was not up front with pricing and was sneaky about adding fees. Did not comply with coupon and didn't do a multipoint inspection as expected. about adding fees. Did not comply with coupon and didn't do a multipoint inspection as expected. More

by LWC Verified Customer Verified Customer

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Had my brakes done and rotors resurfaced last month. Something was clearly not right so brought it back and they told me that due to me washing my car, there was build up on the rotors and i would need Something was clearly not right so brought it back and they told me that due to me washing my car, there was build up on the rotors and i would need to pay for it. No way washing my car once a week for a month would require and other resurfacing job. They offered to pay for only half. Horrible. More

by MIMUCF Verified Customer Verified Customer

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Service was great and Chris service staff kept me informed the entire time i was waiting. informed the entire time i was waiting. More

by Goboy35 Verified Customer Verified Customer

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This dealership was quick and easy to make an appointment with, communication when I was at the dealership when my car was getting serviced was good as well. with, communication when I was at the dealership when my car was getting serviced was good as well. More

by Natehelman54 Verified Customer Verified Customer

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Everyone was kind and courteous! Our service started before our scheduled appointment time and we were out in the time frame they gave us! Our service started before our scheduled appointment time and we were out in the time frame they gave us! More

by angelhopegee Verified Customer Verified Customer

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Mark is the best advisor I have come across, he is honest and very attentive to your needs. He takes the time to explain everything. Mark is a great asset to this Dealership. and very attentive to your needs. He takes the time to explain everything. Mark is a great asset to this Dealership. More

by MKERKOSKI Verified Customer Verified Customer

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Process was seamless. Very easy and all was handled in a timely manner.Highly recommend Jim Ellis of Kennesaw Very easy and all was handled in a timely manner.Highly recommend Jim Ellis of Kennesaw More

by Blythe Verified Customer Verified Customer

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My experience going to Jim Ellis of Kennesaw. Is always a great experience, that I definitely appreciate. The service advisor are very experienced. The technician definitely knows their cars. Is always a great experience, that I definitely appreciate. The service advisor are very experienced. The technician definitely knows their cars. The video summary are an excellent idea, it gives you a personal experience with what’s going on with your car. It’s also very helpful to have a coupon to help with the cost. More

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