Great service team and their helping nature.
Got my issues with Kia fixed and serviced well.
Got my issues with Kia fixed and serviced well.
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by Udhayashuba
Verified Customer
Verified Customer
Service Price Transparency
Great communication, welcoming faces, quick response
time, helpful, knowledgeable, overall wonderful experience, clean waiting room.
time, helpful, knowledgeable, overall wonderful experience, clean waiting room.
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by anna r
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2025 -
Jim Ellis Kia of Kennesaw responded
It is great to read such wonderful comments about your recent experience with us, Anna R! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Walked in to get my car serviced and no one acknowledged
me. I made eye contact with four people and no one said anything. It was very frustrating. Would suggest they train their workers on customer servic
me. I made eye contact with four people and no one said anything. It was very frustrating. Would suggest they train their workers on customer service. Also was very surprised with how dirty my car was. They offered a free car wash but should have cleaned it prior. Very disappointed.
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by Customer
Verified Customer
Verified Customer
Service Price Transparency
Good (Kristian) was awesome, would come there again for
any thing else to be fixed
any thing else to be fixed
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by johnie2334
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Jim Ellis Kia of Kennesaw responded
Thank you for sharing your experience with us, Johnie2334! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!
The Jim Ellis promise is:
“YOU CAN ALWAYS EXPECT THE
BEST” and that is exactly what I received!
BEST” and that is exactly what I received!
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by mabbub
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Jim Ellis Kia of Kennesaw responded
It is great to read such wonderful comments about your recent experience with us, Mabbub! Thanks again for your business! Take care!
I always get excellent service.
The building is always clean and inviting, the sales team and the other staff members are always friendly and the location of where the dealership is
The building is always clean and inviting, the sales team and the other staff members are always friendly and the location of where the dealership is is easy access. Thank you so much for your service.
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by MONICA85WRIGHT
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2025 -
Jim Ellis Kia of Kennesaw responded
Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
I am always pleased with the service I received at this
Kia dealership. And the service people are nice
Kia dealership. And the service people are nice
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by Nancydford317
Verified Customer
Verified Customer
Mar 19, 2025 -
Jim Ellis Kia of Kennesaw responded
It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Clean, courteous, respectful and punctual.
I could not have been more pleased with the service.
I could not have been more pleased with the service.
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by todd.q.chapman
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2025 -
Jim Ellis Kia of Kennesaw responded
Your comments keep us motivated and working hard for all our guests, Todd.q.chapman! Please let us know if there is ever anything else we can do for you! Safe travels!
Very pleased with the entire staff.
Quick and punctual with any update that I needed.
Quick and punctual with any update that I needed.
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by todd.q.chapman
Verified Customer
Verified Customer
Mar 19, 2025 -
Jim Ellis Kia of Kennesaw responded
It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Service was fast and reliable, like always.
Kris and Mark took great care of me.
Kris and Mark took great care of me.
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by MXHOLT
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2025 -
Jim Ellis Kia of Kennesaw responded
Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.