Kris Musgrove
Service Writer
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive Northwest
Kennesaw, GA 30144
396 Reviews
Write a Review396 Reviews of Kris Musgrove
November 14, 2025
Jim Ellis expedited fixing my car when I had an emergency in a time crunch in a professional and polite manner in a time crunch in a professional and polite manner More
Other Employees Tagged: Misty Magruder, Scott Croston
November 11, 2025
I was told my car was fixed and it stopped twice after leaving. I was told the technician and the service manager would call me. I did not hear from either leaving. I was told the technician and the service manager would call me. I did not hear from either More
Other Employees Tagged: Misty Magruder, Scott Croston
October 26, 2025
My purchase with Jim Ellis went amazing however my first service did not. They were timely and washed the car. I would have rather they rotated my tires as they said they did. I had a weird dust on my rear service did not. They were timely and washed the car. I would have rather they rotated my tires as they said they did. I had a weird dust on my rear passenger tire. When I got home my husband was outside. I pulled up he said immediately they did not rotate the tires. I agreed because the finger prints my service man put on that tire were right where they were when they pulled it back. Not sure if this is because they were not charging me or because they make a practice of saying they did something when they did not. More
October 10, 2025
Chris provided great customer service. He discussed what my service entailed. Chris also explained each of the recommended service items along with pricing. The appointment finished in the He discussed what my service entailed. Chris also explained each of the recommended service items along with pricing. The appointment finished in the time window he said it would. More
October 02, 2025
I was charged 700 and some dollars for recall issues on my car when in fact, it should’ve been free not happy my car when in fact, it should’ve been free not happy More
Other Employees Tagged: Misty Magruder, Scott Croston , Phil Joyce
October 02, 2025
Excellent work and more honest, I highly recommend it. I have always taken and will always take my car there. I have always taken and will always take my car there. More
Other Employees Tagged: Misty Magruder, Scott Croston , Phil Joyce

