Kris Cranfill

Sales department is great. Service depth. Bad. Had my car towed there, called for 2 days trying to find out what happened. I was just out of warranty and told by corporate t Service depth. Bad. Had my car towed there, called for 2 days trying to find out what happened. I was just out of warranty and told by corporate that they could have filed a warranty dispute. We asked service advisor said no, didn't even try. Never go back for service there. Sales Lawrence is great. We have bought 7 cars there. More

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lawrence R. and his manager were verty helpful and treated me with more respect than i deserved.. i would greatly recommend lawrence and this team to anyone look and his manager were verty helpful and treated me with more respect than i deserved.. i would greatly recommend lawrence and this team to anyone looking to buy a new car. This is my 3rd new car from this dealership and the reason I keep comming back is the way Iam treated and the best service Rep. Mr. Matthew Bushey More

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Very polite and welcoming staff. Dwight Watanabe our salesman was great. He listened to what we had to say and did everything he could to get the best deal possible. Infact everyone Dwight Watanabe our salesman was great. He listened to what we had to say and did everything he could to get the best deal possible. Infact everyone involved was so caring and responsive to our personal request. Think you to everyone best new car buying experience I have ever had.👍👍👍 More

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Inland dealer is my dealer for 8 years, I bought my first Sonata from them and today I bought my Tucson. For their service I always leave satisfied and for the sales department I been treated with respect an Sonata from them and today I bought my Tucson. For their service I always leave satisfied and for the sales department I been treated with respect and dignity. I’m very thankful for Lawrence in sales dept. for the ease in all aspect of buying a car. It’s a great experience we have with Lawrence. More

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Their service department is inexcusably inept. I brought my very-low mileage new car in to them multiple times to investigate an engine noise that suggested a serious problem which Corporate Hyundai has bee my very-low mileage new car in to them multiple times to investigate an engine noise that suggested a serious problem which Corporate Hyundai has been very open about acknowledging, and working on correcting. Not once did this dealership go to the trouble of seriously looking into it. Finally I brought it to another dealership, and they did a proper investigation and immediately found the problem I'd been worried about. Hyundai Corporate will now cover all the costs of correcting the problem, but if I'd stayed with Hyundai IE, my car would have become worthless junk in short order. Their service department also has no concept of an appointment (I've waited hours before they even looked at my car in a scheduled appointment), and when they installed cargo bars on my roof rack, the locking cover on one promptly fell off. They offered to replace the missing part under warranty, but I never heard from them again about it. I've owned a number of cars, and I've never seen such an incompetent dealer service department. More

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Amazing ! Lamar Edwards was the sales rep that helped us with finding a new car that was well needed ! Honestly this was the best experience my fiancé and I rec Lamar Edwards was the sales rep that helped us with finding a new car that was well needed ! Honestly this was the best experience my fiancé and I received ! Lamar helped with finding the best deal and he was super friendly, gave great advice, made us feel complete comfortable with our decision and helped us find a car we deserved ! I appreciate the help and we thank Hyundai and Lamar so much for the experience !👌🏼 More

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Excellent, timely, above and beyond service! I received above and beyond service from Kris upon arrival for my appointment. He even tried to push my bumper back on that had been partially pulled I received above and beyond service from Kris upon arrival for my appointment. He even tried to push my bumper back on that had been partially pulled off from the snow this winter! When he couldnt do it all the way, he felt bad and assured me that "the guys" would try to do it. They did, which saved me a trip to the body shop (and expense!). Another dealer had told me he couldnt do it without even trying. Kris also made sure that my service was done quickly since I was in a hurry... he checked on my several times, and I was out in about 2 hours! Very surprising since that NEVER happened at the other dealer I had been going to. My only issue was the high fee to just look at my car to see what was wrong with it, but that was removed once they determined it was just a battery. GREAT JOB!!! More

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warrenty work hassle free I have a 2012 Tucson with 77k on it...that had a intake manifold problem, they diagnosed it and installed a new manifold, hassle free. great feeling t I have a 2012 Tucson with 77k on it...that had a intake manifold problem, they diagnosed it and installed a new manifold, hassle free. great feeling to know they got you covered More

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satasfied with the service I brought my Sante Fe in for service. I was taken care of and car was finished in a timely manner. Very satisfied with my experience at IE Hyundai I brought my Sante Fe in for service. I was taken care of and car was finished in a timely manner. Very satisfied with my experience at IE Hyundai More

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New hyundai Friendly staff great service this is my 4th Hyundai from Hyundai inland empire. Would recommend them two anybody looking for a new or used car Lawrenc Friendly staff great service this is my 4th Hyundai from Hyundai inland empire. Would recommend them two anybody looking for a new or used car Lawrence is great friendly sale person More

by kbcranfill Verified Customer Verified Customer

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