Kris Brunson
Kris Brunson at Jerry's Toyota
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Kris Brunson

Service Advisor

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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4.9
19 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

English English

4.9

19 Reviews

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19 Reviews of Kris Brunson

January 03, 2025

Dealership Rating
Employee Rating

The service from this dealership is great. The representatives assist me with car care and car knowledge. My relationship of 17 years with this dealership contributed to decision of buying an More

by JLGeen147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Jerry's Toyota responded

Thank you for sharing your experience at our dealership with multiple employees, we truly appreciate your business!

January 03, 2025

Dealership Rating
Employee Rating

There is one thing you can always count on at Jerry’s Toyota…the service! More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Jerry's Toyota responded

Thank you for sharing your review, we love to hear about your service experience!

March 16, 2024

Dealership Rating
Employee Rating

The service department was friendly and efficient. They processed my needs quickly, waiting area was comfortable and clean, and they got me through with a minimum of bother. When my car was finished i More

by Jimcee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with us! We look forward to working with you on your vehicle's next visit!

November 18, 2023

Dealership Rating
Employee Rating

Bad to schedule so many people at one time having your costumers waiting for hours for a simple oil change.. Bad , Bav service. I plan not to go to your service company again. More

by conniegantt 1955
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Nov 21, 2023

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We will provide your concerns to our management team for this attention to this matter.

October 25, 2023

Dealership Rating
Employee Rating

I purchased my 1999 Toyota Avalon, new from Jerry’s Toyota. I have had it serviced exclusively at Jerrys without issues. I took it in today for an oil change and tire rotation appointment at 40,000 mil More

by Tom R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Jerry's Toyota responded

Thank you for sharing your service experience, we appreciate your business!

September 04, 2023

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Employee Rating

Friendly staff, clean facility and a great job done buy a professional team. Loved the video multi point inspection. More

by Ruan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Technician Kristofer great job

Sep 05, 2023

Jerry's Toyota responded

Thank you for providing such an excellent review of your experience with Kris and our staff! We look forward to seeing you on your next visit!

July 09, 2023

Dealership Rating
Employee Rating

Great service; place is comfy w complementary coffee; easy to schedule so far; reasonable price More

by raycor12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Jerry's Toyota responded

Thank you for reviewing Jerry’s so positively!

February 18, 2023

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Employee Rating

Easy appt scheduling Kept me informed and beat expected. Ompletion time. Staff cheerful. Facility clean and well appointef More

by jvpaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Jerry's Toyota responded

Thank you for reviewing Jerry’s so positively!

September 26, 2022

Dealership Rating
Employee Rating

Service advisor, Kristopher Brunson, was great. He provided excellent advisor service. Service itself was rated as 4 because one of the problems still exists.since leaving rhe dealership. More

by sbrinasimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Jerry's Toyota responded

Thank you for taking the time to leave us a detailed review of your experience. We appreciate your kind words on Kristopher! We would like to hear more about your experience with the existing problem on your vehicle since leaving the dealership. If you would like, please feel free to email our Service Manager Neal Hillenburg at nhillenburg@jerrysautogroup.com or give us a call at 410-661-5700. Thank you.

August 16, 2022

Dealership Rating
Employee Rating

Efficient, my questions answered, work done on a timely basis. All work done explained and received in writing. Customer service excellent! More

by Janet Carestia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yolanda Daughtry , Domonique Beatty, Brooke Cymaek, Brooke Cymek, Skylar Dipietrantonio, Kaylia

Aug 17, 2022

Jerry's Toyota responded

Thank you for choosing Jerry’s when it came time to service your vehicle.

1

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