Kourtney Hoyd
Kourtney Hoyd at Ed Martin Buick GMC of Anderson

Kourtney Hoyd

BDC Manager

Ed Martin Buick GMC of Anderson

2901 S Scatterfield Rd
Anderson, IN 46016

4.9
30 Reviews

Originally from Pendleton, I’ve proudly called Muncie home for the past six years, where I live with my fiancé, two dogs, and cat. I’ve been in the automotive industry since 2018 and take pride in helping customers find the perfect vehicle to match their lifestyle and needs. Outside of work, I enjoy spending time with my pets, gaming, and shopping. I’m committed to providing a smooth, honest, and enjoyable car-buying experience.

4.9

30 Reviews

Write a Review

Dealership Experience

1 yr, 8 mos

Industry Experience

8 yrs, 3 mos

Languages Spoken

English English

30 Reviews of Kourtney Hoyd

July 23, 2026

Dealership Rating
Employee Rating

Great customer service! There was a minor paint issue with our purchase when buying. Our salesman and his boss both assured us they’d make it right when possible. We just go More

by monisatan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Bruner II , Painter guy for touch up / repair.

Jul 23, 2026

Ed Martin Buick GMC of Anderson responded

Thank you for your review and for your business! We're glad to hear Ken was easy to talk with, knowledgeable, and took the time to answer all of your questions. We hope you enjoy your new vehicle, and we appreciate you choosing Ed Martin!

July 21, 2026

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Everyone was very helpful and kind in helping me. I left very happy that day! More

by jaytyler00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucretia Cheek

Jul 21, 2026

Ed Martin Buick GMC of Anderson responded

Thank you for your review and for your business! We're so glad our team was helpful and kind throughout your visit and that you left so happy. Enjoy your new vehicle, and thank you for choosing Ed Martin! 🚗😊

July 20, 2026

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I was very pleased with our salesman William Bruner was excellent. William made sure that everything was to our satisfaction. Never been treated better. More

by rmsaunders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2026

Ed Martin Buick GMC of Anderson responded

Thank you for your review and for your business! We're thrilled to hear William Bruner provided such outstanding service and made sure everything met your expectations. Enjoy your new GMC, and thank you for choosing Ed Martin Buick GMC!

July 20, 2026

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Dealership had a lot of vehicles to choose from. Salesman was very courteous and helped me test drive and do the paperwork. He was very good at getting me familiar with the car before I left! More

by cbusard1029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen Lark

Jul 21, 2026

Ed Martin Buick GMC of Anderson responded

Thank you for your review and for your business! We're so glad you found a great selection of vehicles and that your salesperson made the test drive, paperwork, and vehicle orientation easy and enjoyable. Enjoy your new vehicle, and thank you for choosing Ed Martin!

July 19, 2026

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She was very friendly and thorough! She explained how everything would work and what I was signing as I signed. More

by cmfalcione
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2026

Ed Martin Buick GMC of Anderson responded

Thank you for your review and for your business! We're so glad everything was explained clearly and that you felt informed and comfortable throughout the entire process. Enjoy your new GMC, and thank you for choosing Ed Martin!

July 13, 2026

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I loved it that you guys make customer service nice and show your customers you really care!! More

by angie_jarvis39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Smith, Annie Newland

Jul 13, 2026

Ed Martin Buick GMC of Anderson responded

Thank you for your review and for your business! We're so glad you felt cared for throughout your experience. Enjoy your new-to-you Chevy, and thank you for choosing Ed Martin!

July 13, 2026

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Best dealer ship around would do business with dealership again very fast and efficent with great personal. More

by rusty990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Pierce, Annie Newland

Jul 13, 2026

Ed Martin Buick GMC of Anderson responded

Thank you for your review and for your business! We're so glad you had a fast, efficient, and enjoyable experience with our team. We appreciate your kind words and look forward to helping you again in the future!

July 13, 2026

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Nate Renz is great. Will buy again with him in the future. Would recommend to anyone looking More

by adamlanane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Renz

Jul 13, 2026

Ed Martin Buick GMC of Anderson responded

Thank you for your review and for your business, Adam! We're so glad you had a great experience. We appreciate your recommendation and look forward to helping you again when you're ready for your next vehicle!

July 12, 2026

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Employee Rating

I was an out of state buyer looking for a specific vehicle. I found the vehicle at this dealership. I asked several questions about the condition of the car especially if it had any defects because vi More

by MamaD
Purchase Time
Recommend Dealer
No
Jul 13, 2026

Ed Martin Buick GMC of Anderson responded

We are very sorry for the oversight. We do our best online to provide our customers the best descriptions, honest vehicle information, and photos for them to view. This mistake was not intentional. We are grateful we were able to provide you good information to help get the factory paint defects completed at no cost. Again, we are sorry for the experience as we want every customer to have a smooth and professional one. Our general manager will be in touch with you to make sure all is going well with your factory warranty.

Jul 15, 2026

Ed Martin Buick GMC of Anderson responded

You are so very welcome!

Jul 15, 2026

MamaD responded

Update: I have spoken with the general manager and I’m very pleased with our discussion. Thank you for listening to me about my experience, I feel heard. Quick response to my issue and I feel it is being taken care of. Thanks again!

July 03, 2026

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Employee Rating

Jordan was great. Very helpful, polite. Went through a lot trouble to find me a red truck. More

by kbarnard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Pierce, Annie Newland

Jul 03, 2026

Ed Martin Buick GMC of Anderson responded

Thank you for your wonderful review! We're thrilled to hear Jordan provided such a helpful and polite experience. Congratulations on your new GMC, and thank you for choosing Ed Martin Buick GMC of Anderson! We truly appreciate your business and hope you enjoy every mile!

Jul 03, 2026

kbarnard responded

Keep the good relationship with people. More than just selling a car or truck. Keep employees that are interested in people not just trying to make a buck.

Jul 03, 2026

kbarnard responded

Great thank you.

1

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