Originally from Pendleton, I’ve proudly called Muncie home for the past six years, where I live with my fiancé, two dogs, and cat. I’ve been in the automotive industry since 2018 and take pride in helping customers find the perfect vehicle to match their lifestyle and needs. Outside of work, I enjoy spending time with my pets, gaming, and shopping. I’m committed to providing a smooth, honest, and enjoyable car-buying experience.
Read more30 Reviews
Write a ReviewDealership Experience
1 yr, 8 mos
Industry Experience
8 yrs, 3 mos
Languages Spoken
English
30 Reviews of Kourtney Hoyd
July 23, 2026
Great customer service! There was a minor paint issue with our purchase when buying. Our salesman and his boss both assured us they’d make it right when possible. We just go There was a minor paint issue with our purchase when buying. Our salesman and his boss both assured us they’d make it right when possible. We just got it back after the repairs and could not be happier with the outcome. We will always return to this dealer. Two thumbs up! More
Other Employees Tagged: William Bruner II , Painter guy for touch up / repair.
July 21, 2026
Everyone was very helpful and kind in helping me. I left very happy that day! I left very happy that day! More
Other Employees Tagged: Lucretia Cheek
July 20, 2026
I was very pleased with our salesman William Bruner was excellent. William made sure that everything was to our satisfaction. Never been treated better. excellent. William made sure that everything was to our satisfaction. Never been treated better. More
Other Employees Tagged: William Bruner II, Annie Newland
July 20, 2026
Dealership had a lot of vehicles to choose from. Salesman was very courteous and helped me test drive and do the paperwork. He was very good at getting me familiar with the car before I left! Salesman was very courteous and helped me test drive and do the paperwork. He was very good at getting me familiar with the car before I left! More
Other Employees Tagged: Jalen Lark
July 19, 2026
She was very friendly and thorough! She explained how everything would work and what I was signing as I signed. She explained how everything would work and what I was signing as I signed. More
Other Employees Tagged: William Bruner II, Annie Newland
July 13, 2026
I loved it that you guys make customer service nice and show your customers you really care!! show your customers you really care!! More
Other Employees Tagged: Gavin Smith, Annie Newland
July 13, 2026
Best dealer ship around would do business with dealership again very fast and efficent with great personal. again very fast and efficent with great personal. More
Other Employees Tagged: Jordan Pierce, Annie Newland
July 12, 2026
I was an out of state buyer looking for a specific vehicle. I found the vehicle at this dealership. I asked several questions about the condition of the car especially if it had any defects because vi vehicle. I found the vehicle at this dealership. I asked several questions about the condition of the car especially if it had any defects because videos and pictures do not satisfy the uneasiness of purchasing online. It’s a terrifying experience and I hoped the salesman was being honest and trustworthy because I really loved the car. Communication for purchase went smoothly and shipping was quick. Upon delivery the truck driver points out the paint issues the jeep has, to say I was crushed was an understatement. Very noticeable in several areas and I wasn’t told about any of it!!! Now I have to deal with warranty issues to get my vehicle repainted, not what I want to deal with at all!!! Other than the paint issues, vehicle was as described and overall I’m happy with it. I will never purchase another vehicle without seeing it, I can’t believe no one at this dealership didn’t see it. For heck sakes the truck driver found it and the “professionals “ at the dealership missed this? Attention dealership, you are online buyers eyes and ears, we have to trust you so be honest!!! More
Other Employees Tagged: Kevin Clark, Jalen Lark, Annie Newland
July 03, 2026
Jordan was great. Very helpful, polite. Went through a lot trouble to find me a red truck. Very helpful, polite. Went through a lot trouble to find me a red truck. More
Other Employees Tagged: Jordan Pierce, Annie Newland

