James was proactive, friendly, helpful, and the epitome
of what I've come to expect from Midtown Kia. He made my visit pleasant, and I'd count it as a "win" if he helped me again in the future!
of what I've come to expect from Midtown Kia. He made my visit pleasant, and I'd count it as a "win" if he helped me again in the future!
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by ges
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Midtown Kia responded
Thank you for sharing your experience with our team at Midtown Kia. We appreciate your feedback and are glad to hear about the positive service you received.
Midtown Kia made my oil change experience quick, easy,
and stress free. The staff was super friendly, professional, and kept me updated the whole time. The waiting area was clean, service was fast, and my
and stress free. The staff was super friendly, professional, and kept me updated the whole time. The waiting area was clean, service was fast, and my car was taken care of great. I’ll definitely be coming back for future service visits!
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by dayleeday25
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Midtown Kia responded
We’re delighted to hear our team handled your Kia’s oil change efficiently while keeping you updated and providing a spotless waiting area. It’s great knowing the friendly, professional approach made your visit stress free. We look forward to welcoming you back for future maintenance.
Excellent, personal service in every department!
Kory is helpful, knowledgeable and respectful in Service. Jared H, though new, was personable, respectful and attentive. If he didn’t have an answer
Kory is helpful, knowledgeable and respectful in Service. Jared H, though new, was personable, respectful and attentive. If he didn’t have an answer about something, he investigated further and got back with me in a very timely manner. From financing to the GM himself, everyone was amazing!
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by lauracoop
Service Price Transparency
May 25, 2026 -
Midtown Kia responded
Many thanks for highlighting the personalized care you received across every department on your Kia Telluride. We’re glad Kory and our newer team members took the time to stay attentive and thorough, ensuring timely follow ups whenever needed. It’s wonderful to hear that our finance team and leadership contributed to an amazing experience.
It’s pretty chill and laid back , and straight forward ,
great customer service and care
great customer service and care
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by TRENT5331
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Midtown Kia responded
It’s rewarding to hear that our service felt laid back and straightforward. Thank you for highlighting our customer care and we look forward to assisting you and your Kia again.
Accommodating in providing a ride home since I had to
leave my car at the shop. Car was ready ahead of schedule.
leave my car at the shop. Car was ready ahead of schedule.
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by lblev3156
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Midtown Kia responded
We’re glad we could arrange a ride home and have your Kia Sorento Hybrid ready earlier than expected. Kory is pleased we could make the service visit easy and convenient for you. Thank you for sharing your experience and we look forward to assisting you again.
The Service Leads are always very friendly and helpful.
The wait time wasn't long either. Waiting area was clean.
The wait time wasn't long either. Waiting area was clean.
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by FOXXRACN
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2026 -
Midtown Kia responded
We appreciate your praise for our service leads’ friendliness, quick turnaround, and clean waiting area. Kory will be excited to hear your Kia received attentive care.
Staff is always friendly and helpful.
They got my oil change completed in a timely manner.
They got my oil change completed in a timely manner.
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by ANGEL_92683
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2026 -
Midtown Kia responded
Thank you for the five-star rating. We’re glad our team provided friendly and efficient oil change service for your Kia Soul.
They provided warm courteous service, and was completed
in a timely manner. I was not given the complementary car wash and vacuum. Disappointed!
in a timely manner. I was not given the complementary car wash and vacuum. Disappointed!
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by chari472005
Service Price Transparency
Apr 13, 2026 -
Midtown Kia responded
Chari, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Apr 16, 2026 -
chari472005 responded
I was promised a free tank of gas for doing a survey but never received information on how to get it, after i did the survey.
Very pleased with the service that we received, they went
above and beyond. Very friendly staff!
above and beyond. Very friendly staff!
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by lorainedefrange
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Midtown Kia responded
It’s fantastic to learn our team went the extra mile during your Kia Telluride service. Kory will be pleased to hear your kind remarks about our friendly staff. Thank you for the 5 star review, and we look forward to assisting you again.
They are always the best!
They are always so helpful. They are my go-to Kia dealership!
They are always so helpful. They are my go-to Kia dealership!
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by jautrey
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Midtown Kia responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.