Kolten Ferrier
Kolten Ferrier at Wood Nissan Lee's Summit
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Kolten Ferrier

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
208 Reviews
4.9

208 Reviews

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208 Reviews of Kolten Ferrier

April 20, 2025

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I always have quick and friendly service when I visit. I know I can count on getting my vehicle serviced within a few days anytime that I call. More

by klynn
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Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

Thanks for the awesome feedback! We're all about making things easy, quick, and welcoming every time you visit. It’s great to know you can count on us when your vehicle needs attention. We appreciate your trust and look forward to seeing you next time!

April 19, 2025

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Always have had a positive interactions with employees here. They don’t try and sell you anything that you don’t need. They tell you what is wrong and the cost. Not pushy. If I had any questions, they a More

by k.
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Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your continued trust and kind words! We believe in transparency, no-pressure conversations, and just being straight with our customers—so it means a lot to hear that’s been your experience every time. We're always here to help however we can!

April 18, 2025

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Kolten was very attentive, and kept me informed every step of the way. Excellent customer service. More

by worldjulie
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Recommend Dealer
Yes
Apr 22, 2025

Wood Nissan Lee's Summit responded

We love hearing this—Kolten’s a rockstar when it comes to keeping our guests in the loop! Thanks for the awesome shoutout and for recognizing his top-notch customer service. We appreciate you and look forward to seeing you next time!

April 16, 2025

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Treated with the upmost respect. Very professional. Washed my car right after service. Nice touch be treated with respect More

by Jodi
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Recommend Dealer
Yes
Apr 18, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear you felt respected and well taken care of—that's exactly the experience we aim to deliver every time. And hey, nothing like a freshly washed car to top off a great visit, right? We truly appreciate you choosing us and look forward to seeing you again!

April 15, 2025

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The service department is knowledgeable and personable! ! They always go the extra mile with scheduling our maintenance since we live 40 miles away and loan us a car. The dealership we bought our Nissan M More

by keri.morrissey
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Recommend Dealer
Yes

Other Employees Tagged: Rob Smith

Apr 18, 2025

Wood Nissan Lee's Summit responded

This made our day—thank you! We know how much of a leap it can be to try a new dealership, especially after a not-so-great experience elsewhere, so we're honored you gave us a shot. Our service team works hard to go the extra mile (literally and figuratively!), and we’re so glad that’s coming through. We’ll keep aiming for that 10 out of 10 every time you visit. See you next time—loaner ready and waiting!

April 15, 2025

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I have always received excellent service. Everyone is kind and they inspect my car to make sure everything is working properly. I would highly recommend Wood Nisaan to purchase your next vehi More

by srobeen9
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Recommend Dealer
Yes
Apr 18, 2025

Wood Nissan Lee's Summit responded

We’re so grateful for your kind words and your continued trust in us! Our team takes pride in making sure both you and your vehicle are well taken care of, every time. Thanks for the recommendation—it truly means a lot. We’ll be here whenever you need us, whether it’s service or your next ride!

April 10, 2025

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I have never had a bad experience with any of the knowledge staff and service is always quick! More

by brentzweifel
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Recommend Dealer
Yes
Apr 14, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We love hearing that our team consistently delivers a great experience—and fast, too! We’ll be sure to pass the kudos along to the crew. Can’t wait to see you next time!

April 09, 2025

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Excellent and prompt service. Extremely professional and were quick to let me know issue with vehicle More

by seubert.family
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Recommend Dealer
Yes
Apr 11, 2025

Wood Nissan Lee's Summit responded

Thanks for the kind words! We're all about being upfront, professional, and getting things done right—and fast. Glad we could keep you in the loop and get your vehicle taken care of quickly. We appreciate you trusting us and hope to see you again (hopefully just for maintenance, not issues)!

April 05, 2025

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These folks have restored my faith in businesses taking care of the customer and doing what is right. I came here for their service department...a couple of things I knew I needed, and to get a second opin More

by Lsdolezilek
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa was my service consultant. Tim Hoke was listed on my receipt as my technician.

Apr 09, 2025

Wood Nissan Lee's Summit responded

Wow — thank you so much for this amazing feedback! We’re honored to have earned your trust and even more grateful that you took the time to share your experience. Shoutout to Alyssa, Kolten, and Tim — we’ll make sure they see this (they’ll be grinning from ear to ear!). Being transparent, honest, and keeping you safe is exactly what we’re all about. We’re thrilled to be your go-to from here on out — we’ve got your back anytime you need us!

April 05, 2025

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I always feel like family when I’m there. Being a single woman, they always make sure that I know what’s going on with my car, but that I’m not taking advantage of. I would go nowhere else. More

by Kathy.dickerson
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Recommend Dealer
Yes
Apr 09, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We’re honored to have earned your trust — especially knowing how important that is. Making sure you feel informed, confident, and valued every time you visit is exactly what we’re here for. You are family to us, and we’re so grateful to be your go-to! Can’t wait to see you next time.

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