Kirsten Smith
Kirsten Smith at Jimmy Britt Chrysler Jeep Dodge RAM

Kirsten Smith

Service Advisor

Jimmy Britt Chrysler Jeep Dodge RAM

12114 US-301
Statesboro, GA 30458

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4.6
16 Reviews

I was born and raised in Bulloch county and started in the automotive business in 2022! I have 3 children and they are my world! I worked at Toyota for a little over 3 years and have just recently moved to Jimmy Britt. I am so excited to see what this new culture has to offer and I am happy to help in anyway I can!

Dealership Experience

4 mos

Industry Experience

4 yrs, 7 mos

Specialties & Trainings

Toyota certified

Chrysler, Dodge, Jeep and RAM certified

4.6

16 Reviews

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16 Reviews of Kirsten Smith

August 22, 2026

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Employee Rating

I am very pleased with the staff and the service! They listened to my concerns and found the problem and had a solution quickly. Had everything set up so I didn’t did not have to waste time. And they More

by JT83
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Recommend Dealer
Yes

August 19, 2026

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I was disappointed that it took 3 visits to finally discover the a/c problem and fix it, however it appears to be running well now! thank you ! Esapecially to Kirsten for her patience with me and her More

by DLEWISREALTOR
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Recommend Dealer
Yes

Other Employees Tagged: Leon Green

August 13, 2026

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I was disappointed that I had to come to your service deprtment twice for basically the same problem, BUT the service writer was very accomodating and helpful.Kristine! More

by DLEWISREALTOR
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Recommend Dealer
Yes
Aug 15, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2026

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Comfortable & quiet seating in a waiting area, vending machines filled with good choices, professional staff. More

by Qocman
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Recommend Dealer
Yes
Aug 11, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2026

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If i could give negative stars i would. Awful service all around will not be returning More

by mduckit
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Recommend Dealer
No
Aug 06, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello MDuckIt - I would love to learn about the details surrounding your experience here at Jimmy Britt. Was it service related or sales-related, as I see you tagged in sales managers, service advisors, and a salesperson as well. Let me see if at the very least we can make this up to you - can you email me at joe@jimmybrittauto.com with your contact information and some details so I can better understand what occurred during your visit?

August 02, 2026

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Received a warm welcome for it being so early in the morning. Was assured the vehicle would be ready in two hours or less. In the mean time I was dropped off up the street where i got to run some errand More

by columbus1nesw
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Recommend Dealer
Yes

Other Employees Tagged: Leon Green

Aug 06, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!

August 01, 2026

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Your staff in service are excellent. My only issue is start appointments on time. If you ask a customer yo be there for an appointment, their vehicle should not be driven into the serv More

by PSUTCLIFF
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Recommend Dealer
Yes
Aug 06, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 24, 2026

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Employee Rating

I had an APPOINTMENT at 12:10 for an oil change on my 2007 Dodge Ram pickup. I arrived at 12:00. When greeted by the service center worker (I assume that was Kristen), I asked how long the service would More

by MITCH.KINCAID
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Recommend Dealer
No

July 23, 2026

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Great service, as usual. Donna is always helpful and keeps us up to date on progress! More

by JANEAVON33
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Recommend Dealer
Yes

Other Employees Tagged: Leon Green , Alex Keith, Donna

Jul 26, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2026

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Employee Rating

Recall inspection for the Wrangler was completed. Results were provided as promised. Great follow-up by Kirsten! More

by JOHNNYJONES1212
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Recommend Dealer
Yes
Jul 18, 2026

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

1

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