
Kirk Willms
Sales Manager
Mercedes-Benz of Kansas City South
13851 Madison Avenue
Kansas City, MO 64145
As the Sales Manager at Mercedes-Benz of Kansas City, my goal is simple — I want to help you to enjoy driving a New Mercedes Benz.
Read moreDealership Experience
34 yrs, 3 mos
Industry Experience
43 yrs, 11 mos
24 Reviews
Write a Review24 Reviews of Kirk Willms
March 20, 2025
I purchased a pre-owned G550 from this dealership in January, and my experience has been disappointing from start to finish. Despite being a serious cash buyer, I was treated like a child throughout the January, and my experience has been disappointing from start to finish. Despite being a serious cash buyer, I was treated like a child throughout the purchasing process (I’m 24 years old). The staff’s communication was demeaning and unprofessional, which left a sour taste even before the sale was completed. After the purchase, I brought the vehicle in for a simple grille repair. When I got my car back, there were 60 additional miles on the odometer, and the gas tank was nearly empty—completely unacceptable for a luxury dealership. Today—two months after purchase—I discovered an erroneous $2,500 charge on my credit card after receiving a call from Amex. I paid for the vehicle in cash and did not finance, so I was shocked to see this unauthorized transaction. After spending over an hour on the phone with their accounting team—while on vacation out of the country, no less—I was told the charge was a “mistake.” This raises serious concerns about why they still have my credit card information on file and how securely it is being handled. Overall, this dealership has failed to meet even basic expectations of professionalism, communication, and customer care. I would strongly advise others to think twice before doing business here. More
Other Employees Tagged: Ritchie Sexton, Fernando Ricci
September 17, 2024
Great dealership - honest, trustworthy, and well managed! We had a great experience and Carter and Max are the best! We had a great experience and Carter and Max are the best! More
Other Employees Tagged: Carter Davis, Max Montoya , Bliss Kim
September 16, 2024
Professional staff …care about the customer … looking forward to future dealings with the professional staff forward to future dealings with the professional staff More
Other Employees Tagged: John Doolittle, Lindsey Benefield, Carter Davis, Fernando Ricci , Dan Boyer
June 19, 2024
Carter was such a pleasure to work with, so efficient and friendly. Carter always got back with me on any questions and found the answers needed in a timely manner. I would definitely buy another car from th friendly. Carter always got back with me on any questions and found the answers needed in a timely manner. I would definitely buy another car from this young man! More
Other Employees Tagged: Lindsey Benefield, Carter Davis, Fernando Ricci
April 23, 2024
Carter was very professional, courteous, and a pleasure to work with. He was not your stereotypical car salesman. to work with. He was not your stereotypical car salesman. More
Other Employees Tagged: Carter Davis
April 20, 2024
Amazing experience. Kirk and team are the best out there. They understood our needs and worked hard to meet and exceed those. Kirk and team are the best out there. They understood our needs and worked hard to meet and exceed those. More
Other Employees Tagged: Shervin Ershadi, Fernando Ricci
April 04, 2024
Very pleased with buying experience. Kirk Willms understood what we are looking for and we were to find great vehicle for us. Kirk Willms understood what we are looking for and we were to find great vehicle for us. More
Other Employees Tagged: Josh Keenan , Tony Vitale
February 29, 2024
The dealership was very accommodating and sincere. I found this dealership to be fair and straightforward in negotiating the transaction. It was a pleasant experience. I found this dealership to be fair and straightforward in negotiating the transaction. It was a pleasant experience. More
Other Employees Tagged: Carter Davis
February 19, 2024
We received excellent service throughout the shopping and buying experience. Bliss Kim was a wonderful salesperson to work with. buying experience. Bliss Kim was a wonderful salesperson to work with. More
Other Employees Tagged: Fernando Ricci , Bliss Kim





