Kimberly Ruesga

Understanding and worked with me to prioritize and make a plan for my next service appointment. I couldn’t do everything today and needed to save up and they were understanding. Thank you Jeff! plan for my next service appointment. I couldn’t do everything today and needed to save up and they were understanding. Thank you Jeff! More

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Deceiving business practices. Listed prices on cars are just a hook, when you actually want to buy the car, they raise the price with add ons and "accessories that you are require Listed prices on cars are just a hook, when you actually want to buy the car, they raise the price with add ons and "accessories that you are required to buy. Save your time and go somewhere else More

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One of the worst dealerships I have ever experienced and it wasn't the salesperson. Julee Pham (Salesperson) represented your dealership with professionalism. However Manager Won Hee Kim demonstrated the un it wasn't the salesperson. Julee Pham (Salesperson) represented your dealership with professionalism. However Manager Won Hee Kim demonstrated the unwillingness to get a deal done. He showed no desire to "As your local Nissan dealer in Buena Park, we strive to be your one-stop shop for all of your automotive needs." Kim didn't even meet with us at all and left Julee all by herself while he look and hid behind the glass. As a customer with very excellent credit. I would never recommend anyone to shop with shop at this dealership. Especially dealing with Manager Won Hee Kim. Being associated with HGREG.com and this company's moto of "NO-HAGGLE prices is not being represented at Buena Park Nissan More

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El peor dealer para comprar un vehículo , son unos estafadores compré una 2021 Nissan frontier me pusieron esos accesorios por $3,500 y dijeron que si no los quería no podían vender la camioneta , lle estafadores compré una 2021 Nissan frontier me pusieron esos accesorios por $3,500 y dijeron que si no los quería no podían vender la camioneta , llegamos a un acuerdo , fui a firmer mi contrato me pusieron a alguien que no hablaba español y me pusieron garantía cosa que yo jamás quise poner , me dijeron que era necesario ponerlo y que no lo podía cancelar hasta después de un año , jamás compres un carro aquí son demasiado mentirosos y estafadores . More

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I visited this Nissan dealership yesterday with the intention of purchasing a cargo car. However, this experience left me very uneasy and worried about potential serious consequences. First, despite c intention of purchasing a cargo car. However, this experience left me very uneasy and worried about potential serious consequences. First, despite clearly advertising a specific price, when I arrived, they refused to sell the car at that price and forced us to purchase 3000+ additional service or protection, otherwise, they wouldn't sell the car to us. This blatant price fraud and coercive sales tactics made me highly suspicious of their integrity. More worryingly, after providing all the personal information for a credit check, they claimed they couldn't find my credit record and requested my wife's Social Security Number and other personal information, ultimately making us apply for a joint loan. That same evening, I had my loan officer check my credit score again, which came back almost 800 scores, showing no issues at all. This made me even more suspicious of their motives! What concerns me the most is that this dishonest company took all of our personal information. I am extremely worried they might misuse our credit information, possibly involving credit fraud. My loan officer, who was also very surprised by my experience. To protect myself and my family, I consider to seek legal advice. I strongly advise other potential customers to be highly cautious when dealing with this dealership and ensure that their personal information is well-protected. I sincerely hope Nissan will address this issue, cherish its reputation, and take appropriate measures to ensure such situations do not happen again. More

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If you're in search of an honest dealership, steer clear of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that of this one. They lure customers with lower prices online, only to spring unexpected fees upon them during the test drive—$3000 for accessories that are supposedly already installed in the vehicle. Even presenting evidence of agreed-upon prices, their insistence on additional charges, admitting it's just "business as usual," left me feeling utterly deceived. Disappointed, I left without making a purchase. On my way home, I stumbled upon Puente Hills Hyundai, where pricing transparency was refreshing. No hidden fees, just straightforward service. However, the only good things at the deceptive dealership would be the potential tax credit if buying an electric car, can apply at the point of sales. (From what they said) More

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Was just there today to buy a used truck, had my own lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same lown. They did not like that. They wanted to use there bank with 12% interest and then lied about another buyer was there with a cash offer for same vehicle. Was weird. Liers and rip offs. Run don't look back. More

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Bad business practices. When I called I spoke to an employee by the name of Eddie, and on that phone conversation I was told that everything was was inspected and in good wo When I called I spoke to an employee by the name of Eddie, and on that phone conversation I was told that everything was was inspected and in good working condition, and that the battery was even changed. Once I purchased the vehicle I was told by the Manager that I would receive a full tank of gas, and one of the employees would drive my car home. 0nce I received the car it was under a half tank of gas and nothing had been fixed on this vehicle. If I could leave this dealership a ZERO I would be I couldn't More

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