Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kimberly Grimes
Kimberly Grimes at Honda North
Refer Me

Kimberly Grimes

Service BDC Representative

Honda North

382 Newbury Street
Danvers, MA 01923

Contact Me
4.5
9 Reviews
4.5

9 Reviews

Write a Review

9 Reviews of Kimberly Grimes

March 06, 2025

Dealership Rating
Employee Rating

Professional, friendly, prepared. Flexible , personable, kind. They made my experience easy and comfortable. Well done ! More

by Mheffer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Gomez, Dominic Rubino

Report | Print
Mar 06, 2025

Honda North responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda North, we look forward to having you as a valued customer for many years to come! Sincerely, Honda North

January 25, 2025

Dealership Rating
Employee Rating

I wouldn’t buy anythin but a Honda or anywhere but Honda North! My last visit was with Chad & Kimberly ~ they know what they’re doin. Sean Geyer sold me my newest! ⭐️⭐️⭐️⭐️⭐️ More

by Leonora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega , Sean Geyer

Report | Print
Jan 26, 2025

Honda North responded

Leonora, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chad, Kimberly, Sean, and our team, and we look forward to working with you again. Sincerely, Honda North

January 17, 2025

Dealership Rating
Employee Rating

I am very satisfied with Honda North Auto Service. Everyone in that Department is professional and courteous. More

by victoriashal
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Woolf , Aidan

Report | Print
Jan 18, 2025

Honda North responded

Thank you, Victoria, for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

January 09, 2025

Dealership Rating
Employee Rating

Sean could not have been more helpful & kind! An easy in and out experience for a Honda recall. More

by Sbanta59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean.

Report | Print
Jan 09, 2025

Honda North responded

Thank you for your kind wors for Sean and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda North. Sincerely, Honda North

September 08, 2024

Dealership Rating
Employee Rating

Quick and done completely and car spot less will go for all the other services More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Vittini

Report | Print
Sep 09, 2024

Honda North responded

Mike, thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

August 02, 2024

Dealership Rating
Employee Rating

Lucky was my service advisor who communicated progress well and professionally under construction so that was a challenge More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucky Chann

Report | Print
Aug 02, 2024

Honda North responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda North. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Honda North

June 28, 2024

Dealership Rating
Employee Rating

Took my 2018 Honda HR-V in for a/c service. After charging me $164.95 for a "diagnostics", I was quoted a repair price of over $1200. I took my car to an independent Honda mechanic who told m More

by polarbear1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dominic Rubino

Report | Print
Jul 03, 2024

Honda North responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Honda North

Jul 04, 2024

polarbear1990 responded

Thank you, but short of a refund, there is not much to discuss here. You can check the email exchange between myself and Dominic. I have literally spent thousands of dollars at your dealership over the years and consider this episode (I.e. being provided an unnecessary repair diagnosis, then being charged for it on top of that) unacceptable. And to boot, all anyone seems to care about is the survey, not customer service.

February 28, 2024

Dealership Rating
Employee Rating

Everything went very well during my recent service visit to Honda North. The seatbelt recall issue on my Accord was resolved and I was out in less than 1 hour. I always experience excellent service and trea More

by Johngogolos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Nobrega

Report | Print
Feb 28, 2024

Honda North responded

John, thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

June 13, 2023

Dealership Rating
Employee Rating

For nine years now your whole staff has worked together beautifully with me on all aspects of keeping my Hondas well maintained More

by tjphdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 14, 2023

Honda North responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Honda North

Dealership Inventory (358 Vehicles)

used 2023 Honda HR-V car, priced at $26,987
2023 Honda HR-V
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$26,987
View Details
used 2021 Honda Ridgeline car, priced at $23,987
2021 Honda Ridgeline
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$23,987
View Details
used 2021 Jeep Wrangler Unlimited car, priced at $26,987
2021 Jeep Wrangler Unlimited
used
Baja Yellow Clearcoat exterior
Automatic
Four-wheel Drive
$26,987
View Details
used 2022 Honda CR-V car, priced at $29,987
2022 Honda CR-V
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$29,987
View Details
used 2022 Honda HR-V car, priced at $23,987
2022 Honda HR-V
used
Modern Steel Metallic exterior
Automatic
All-wheel Drive
$23,987
View Details
used 2019 Subaru Outback car, priced at $18,987
2019 Subaru Outback
used
Crimson Red Pearl exterior
Automatic
All-wheel Drive
$18,987
View Details
View All Inventory