Kimberly Banuelos
Kimberly Banuelos at Nissan of Van Nuys
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Kimberly Banuelos

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.7
21 Reviews

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

21 Reviews

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21 Reviews of Kimberly Banuelos

December 21, 2024

Dealership Rating
Employee Rating

It's very easy working with geniuses she's very knowledgeable and helpful and helped through the whole process More

by CHRISBAGDASSARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 20, 2024

Dealership Rating
Employee Rating

I felt welcomed from the moment I walked through the doors.Awesome experience for me. More

by TURN2BURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2024

Dealership Rating
Employee Rating

The staff are accomodating and discuss important matters about the condition of your car the parts you need to prioritize to replace More

by Epascual_la_usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Nissan of Van Nuys responded

Epascual_la_usa, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 15, 2024

Dealership Rating
Employee Rating

Liar crooks and thieves work here they don’t care how much money they steal from you this place needs to be shut down permanently More

by Amanda.rayet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 20, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (866) 267-2092 so we can make your experience a positive one.

Dec 22, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Nissan Of Van Nuys (866) 267-2092

December 15, 2024

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Employee Rating

My service advisor Gabriella was extremely helpful and knowledgeable. She was able to give me status and updates regularly for my vehicle. More

by artrubalcava21
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa

Dec 20, 2024

Nissan of Van Nuys responded

Artrubalcava21, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

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Employee Rating

Great service at this location, staff is always nice and attentive to my needs. I will be recommending them to friends and family. More

by MNR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Nissan of Van Nuys responded

Hi Mnr04, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 22, 2024

Nissan of Van Nuys responded

Hi Mnr04, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2024

Dealership Rating
Employee Rating

The excellent service, its very friendly staff and that makes me more reliable in the maintenance of my cars More

by catmar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Nissan of Van Nuys responded

Hi Catmar0, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 22, 2024

Nissan of Van Nuys responded

Hello Catmar0, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2024

Dealership Rating
Employee Rating

Communication is great. No complaints about the. Service car runs great. I have no complaints More

by markenglert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Nissan of Van Nuys responded

Hi Markenglert, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Dec 20, 2024

Nissan of Van Nuys responded

Markenglert, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2024

Dealership Rating
Employee Rating

I am coming over from Universal City Nissan to have my car serviced. I had many awful experiences there so I came here with very low exceptions. As much as I don't like to wait for 2+hours for a simple oi More

by jill19
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Nissan of Van Nuys responded

Jill19, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Van Nuys. We look forward to your next visit! Take care!

Dec 20, 2024

Nissan of Van Nuys responded

Jill19, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2024

Dealership Rating
Employee Rating

Extremely helpful and considerate! I would recommend my friends to the dealership and service department. Was at the Service parts department on Sunday and the gentleman at the counter More

by JOMOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Nissan of Van Nuys responded

Jomoyer, thank you so much for the xxx We look forward to your next visit! Take care! itive review!

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