Kim Thomas

Freehold Subaru made buying a new car a great experience. ..as impossible as that may sound. Many thanks to salesman, Randy Watson, for answering lots of questions and being professional and courteous at all ..as impossible as that may sound. Many thanks to salesman, Randy Watson, for answering lots of questions and being professional and courteous at all times. Also, thanks to Shane. When I asked for a quote it was on the table in minutes. That's how you do business. Thanks to Kim and Nick, as well. Great team! Also, Freehold Subaru has a better website than some dealers and that did a lot to get me into the showroom. Again, thank you and God bless! More

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Great experience leasing my second Subaru (first from Freehold). After dealing with a few car dealerships, pushy salesmen, and low inventory I decided to go with Freehold. From start to finish everything Freehold). After dealing with a few car dealerships, pushy salesmen, and low inventory I decided to go with Freehold. From start to finish everything went smoothly. Customer service is top notch. I dealt with Kim via email who was always quick to respond. When I went in I met with Sean Brand who was amazing. I came in late in the day after driving over an hour and he got me in and out in under 2 hours. I didn’t feel like I was just a number here. He was thorough, efficient, personable, and all around a great salesman. Very transparent. I then met with finance manager Valerie who was just as good as Sean was. You can tell people enjoy what they do at Freehold Subaru. I will most definitely use them again. More

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Brian helped me order this car for a reasonable price, when all other locations failed me. Brian kept me informed throughout the process and got everything I asked for without pressuring me into spending when all other locations failed me. Brian kept me informed throughout the process and got everything I asked for without pressuring me into spending more money than I wanted. I would definitely buy another car with Brian for a friend or family member in the future. More

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Been looking for a car now for about 6 months now off and on. My honda cr-v was 16 year old and it was getting there. Feeling unsafe. Been looking for an outback as my first choice of cars and it always se on. My honda cr-v was 16 year old and it was getting there. Feeling unsafe. Been looking for an outback as my first choice of cars and it always seemed put of reach. Then i came to freehold subaru. I met Sean and with no pressure i was able to look at the subaru. It was still too high for me to get and he understood that and didnt pressure me to buy anything he even offered to help find me something in my price range but alas still couldnt find one. I left that day and just kept thinking about the outback he showed me. And i knew i had to come back for it. Without hesitation, even on his short day and him not being in the office he gave me the most attentive servixe and helped me out with all my questions even before he had to go to work. Ended up buying the car the next day and havent regretted it. Thank you freehold subaru, especially sean. You made my buying experience easy.. thats why i chose you guys.. More

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Amazing experience from initial inquiry to car delivery. Kudos to Kim for very honest and no pressure sale and special thanks to Yuliya for finalizing pre delivery steps. Freehold Subaru will be our dealer Kudos to Kim for very honest and no pressure sale and special thanks to Yuliya for finalizing pre delivery steps. Freehold Subaru will be our dealer of choice for future car purchases. More

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They pretty much did everything right. I was greeted right away outside and directed to where I needed to go. I was again immediately greeted inside, and the car I had arranged to test dri I was greeted right away outside and directed to where I needed to go. I was again immediately greeted inside, and the car I had arranged to test drive was ready to go. The salesman Steve was professional, courteous, and very easy to deal with. The back and forth “talk to the manager” was minimal. I came in prepared and my time was not wasted. Thanks for a pleasant experience. More

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I went in to look at a 2017 Wrx, Steven and Brandon helped out a ton on getting my loan approved. I would definitely recommend anyone here. Also the internet price is the actual price once you walk in helped out a ton on getting my loan approved. I would definitely recommend anyone here. Also the internet price is the actual price once you walk in which is so refreshing. No xx fees very upfront and even had some wiggle room to negotiate the price of the car. More

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Awesome experience. I would suggest everyone looking to buy a subaru, dodge or Ram to visit freehold dealership. Thye understand customer relationship and value them. buy a subaru, dodge or Ram to visit freehold dealership. Thye understand customer relationship and value them. More

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Due to Covid 19 concerns as a senior, my first contact with the dealer was internet sales. All requested information was provided regarding my interest in the 2021 Forester Touring model. Brought in my ca with the dealer was internet sales. All requested information was provided regarding my interest in the 2021 Forester Touring model. Brought in my car to assess trade in value and set up date to purchase the car. Met with the in house very professional sales rep. who brought me through all pertinent car information and paperwork seamlessly. Completed purchase in about 1 hour! Wonderful experience. Thanks!! More

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Mike made the purchase as quick, painless as possible. Along with Kim and Amy of the Internet Dept, it is the only way to buy a car. No dealer hassles, tricks that make you hate buying a car. Along with Kim and Amy of the Internet Dept, it is the only way to buy a car. No dealer hassles, tricks that make you hate buying a car. More

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