Kim Rasch | Page 12

Kim,Todd and Jay great people to work with. Some of the best people you could work with very courteous and friendly. We came in to the dealership mid morning found what we were looking for took Some of the best people you could work with very courteous and friendly. We came in to the dealership mid morning found what we were looking for took the vehicle for a ride and Kim,Todd and Jay put the paper work together and we were driving our new car home in the afternoon thanks to everyone. More

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Great Service Everyone at Deur Speet was very helpful, friendly and professional in helping me purchase my new Jeep. They all went out of their way to make sure th Everyone at Deur Speet was very helpful, friendly and professional in helping me purchase my new Jeep. They all went out of their way to make sure that I received a great deal and great service. More

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Outstanding Dealership Outstandingly Professional and Friendly Dealership. From Sales to Service. I could not recommend a finer dealership to buy a vehicle from. Deur-Speet Outstandingly Professional and Friendly Dealership. From Sales to Service. I could not recommend a finer dealership to buy a vehicle from. Deur-Speet Motors is the best and only place in Western Michigan to buy a vehicle from. More

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Oil Change/Browsing Inventory Great place to go! Service is excellent! We have purchased several vehicles here and will always come back! Everyone is extremely helpful and friendly Great place to go! Service is excellent! We have purchased several vehicles here and will always come back! Everyone is extremely helpful and friendly to deal with. More

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Heater would not blow warm air The service manager Ken was excellent he was able to work our car in to check out why we could not get heat in our car. Ken called after they started The service manager Ken was excellent he was able to work our car in to check out why we could not get heat in our car. Ken called after they started tearing the dash out and since it was Friday evening he wanted to check if it was ok to proceed with the weekend coming up since it might be tied up over the weekend. We told him to proceed and a short time later he called back to tell us they found the problem and they actually had the needed part on hand. His technician agreed to stay late and finish the project so that we would have our car for the weekend. He also told me he had checked out that our extended warranty covered the repairs which was a very pleasant surprise. We were extremely pleased with the level of service and the extra effort that Ken and his technician made to accommodate us. More

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2018 Ram I shopped for quite some time for a new ram truck and after looking at probably excess of 25 trucks at different dealers I thought that Mark and his s I shopped for quite some time for a new ram truck and after looking at probably excess of 25 trucks at different dealers I thought that Mark and his staff were the most forward and straight shooters of the dealers visited. I believe that they went the extra mile in making the deal and definitely have the larger dealerships outclassed in making it an experience that isn’t painful and without the high pressure tactics that others try to put on the sale. Hats off to a dealer that is truly a small town family owned business with ethics More

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Purchased a Jeep Grand Cherokee I have purchased a new vehicle from other dealerships but this one is awesome! They make you feel comfortable. They work hard and they have the best w I have purchased a new vehicle from other dealerships but this one is awesome! They make you feel comfortable. They work hard and they have the best warranty I have ever heard of! More

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Great Pricing & a Beautiful Drive From Grand Rapids I started searching for a used car back in August, but was mostly window shopping until recently knowing I needed a new ride by December when my curre I started searching for a used car back in August, but was mostly window shopping until recently knowing I needed a new ride by December when my current lease runs out. I extended my search range in the last two weeks not finding quite what I was looking for. I was very happy to encounter Deur Speet Motors and a 2014 BMW X1 they had on the lot from a recent trade-in. The car was priced well below KBB value and the listing was thorough and included the Carfax information. I worked w/ Kim mainly and she was a delight to work with, very responsive and most importantly honest. I did receive a troubling call from Todd, one of the owners, in response to my offer on the vehicle, which I did end up purchasing. Todd was making a counteroffer and trying to talk me out of taking the car to my mechanic in GR to have it checked out before closing the deal, despite not offering a warranty. That call and his tone were very disconcerting and convinced me to follow through on my plan to have the car checked out. Had Todd not called and Jay, the finance manager, not provided misleading information in regards to the doc fees [they charge the maximum allowed by MI law ($210), which Jay stated was required by the State], this would be a 5 star review, and the 4 stars listed is mainly due to Kim. I purchased the car and got a great price! I would recommend checking out Deur Speet and it's a beautiful drive to Fremont from GR. Never buy a used car w/o having it checked out by a mechanic first. More

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Service and recall Fast, efficient, and pleasant. Good Job! I like working with this dealership. They completed recalls on my van in a timely manner, faster than the t Fast, efficient, and pleasant. Good Job! I like working with this dealership. They completed recalls on my van in a timely manner, faster than the time quoted. More

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Purchase Everyone at Deur Speet was helpful, professional, and responsive. Our first point of contact was Kim Rasch. She pulled in other individuals, as appr Everyone at Deur Speet was helpful, professional, and responsive. Our first point of contact was Kim Rasch. She pulled in other individuals, as appropriate, to make sure that our satisfaction was complete. More

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