Kim Rasch
Kim Rasch at Deur-Speet Motors

Kim Rasch | Page 11

Sales

Deur-Speet Motors

33 W Dayton St
Fremont, MI 49412

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5.0
174 Reviews
5.0

174 Reviews

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174 Reviews of Kim Rasch

June 19, 2019

Dealership Rating
Employee Rating

Ram 1500 Was very pleased with the purchase of my used Ram 1500. My sales rep Kim R. was awesome, took extra time to show us many vehicles and even came back o More

by My Ram
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman

Jun 19, 2019

Deur-Speet Motors responded

Thrilled to hear you had a great experience! Thank for coming all the way from Custer!

May 06, 2019

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Employee Rating

Outstanding Service! Friendly, professional, courteous, and attentive to every detail with my car purchase. They even went out of their way to assist with last minute deta More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies , Customer service at counter, and service gentleman that installed my weather tech items I purchased.

May 07, 2019

Deur-Speet Motors responded

Thank you for your 5 star review! Also, we really appreciate your time in providing us a review!

April 11, 2019

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Employee Rating

Warranty work Ken Hope at Duer Speet is a very professional ,kind , and genuine employee. He addressed many issues on my van,in a timely manner. He kept me informed More

by kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Hope , Dyan Zapletal

Apr 12, 2019

Deur-Speet Motors responded

Super thrilled that you had a good warranty experience! Also, thank you for taking the time to give us a review!

April 10, 2019

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Employee Rating

Great service The whole dealership works to insure a positive experience. Kurtis, in the service department, goes the extra mile to make sure the job is well done. More

by Suegr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Gracik, Todd Schuiteman , Kurtis Harrington

Apr 12, 2019

Deur-Speet Motors responded

Thank you for your kind words and for taking the time to provide your feedback to us!

April 02, 2019

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Employee Rating

Excellent serviceg Deur Speet has an excellent service team from the front desk to the service department. The staff is friendly and knowledgeable. Would buy my next v More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Bushen, Ken Hope , Kurtis Harrington, Dyan Zapletal

March 27, 2019

Dealership Rating
Employee Rating

Dont buy this place garbage cars Sold me a jeep wrangler with a blown motor and refuse to fix it or give me my money back. This dealership is a joke. All they do is take advantage of More

by Mikeshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Schuiteman, Jay Luchies , Kurtis Harrington

Mar 27, 2019

Deur-Speet Motors responded

We are sorry that Mike had problems with his Jeep Wrangler. What he left out of his review is that the vehicle he purchased was clearly marked "AS IS" and he also signed all paperwork stating that the vehicle was "AS IS". When we sell any unit "AS IS" it is priced accordingly due to this fact. While we feel badly for anyone having an issue with any vehicle we sell, the units that are sold "AS IS" are clearly marked and appropriate paperwork is signed as well as video taped in our finance office for everyone's protection. Most dealerships, when selling a vehicle "AS IS", would never contribute to repairs on the said vehicle. The first time Mike came in and met with me - we provided him a rental car at no cost as well as doing the oil pan at employee cost which was a 350.00 discount. The second time Mike came in we again agreed to provide him a free rental vehicle and again do any repair work at the same price we would charge our employee's. Once again, we are very sorry when any of our customers has a poor experience with a vehicle. That said, when a vehicle is sold "AS IS" there is a limit to what we can do. An AS IS vehicle is no different from than buying a vehicle from another person off the street. If this vehicle would have been bought from another individual instead of a dealership, Mike would not have been provided a free loaner car nor discounted repair work. We are still willing to provide Mike a free loaner car as well as his repair at employee cost.

March 23, 2019

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Employee Rating

Great service We recently bought a used car. We were helped every step of the way. It was a smooth sale. Thanks everyone at Deur-Speet, especially Kim Rasch. More

by Suegr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman

Mar 26, 2019

Deur-Speet Motors responded

Happy to hear your experience was a positive one!

March 17, 2019

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Employee Rating

Simplest car purchase I’ve ever experienced I stopped by, gave my wishlist with my budget requirements and they worked with me tirelessly until we could reach my terms. I gave realistic expectat More

by Lilmule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2019

Deur-Speet Motors responded

So happy to hear of your positive experience! Thanks for review!

March 14, 2019

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Employee Rating

Satisfied and pleased customer My recent purchase was the second new vehicle I purchased from Deur-Speet and again I was pleased with the way I was treated. The staff is professio More

by Smiling Consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Luchies, Todd Schuiteman

Mar 15, 2019

Deur-Speet Motors responded

So glad you chose to come back to Deur Speet to buy your new vehicle!

March 12, 2019

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Employee Rating

Pain free purchase Deur-Speet is a no hassle straight forward dealership that other dealers Could learn from. From the beginning they let you know that putting you in th More

by 2500 ram all the way
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Schuiteman, Jay Luchies, Todd Schuiteman , Don Pavlige

Mar 13, 2019

Deur-Speet Motors responded

Thrilled to hear how happy you are with your truck and your buying experience! Thank you for taking the time to give us your feedback and enjoy your new ride!

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