Kim Moore
Kim Moore at Shottenkirk Toyota Granbury
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Kim Moore

Parts Manager

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.7
46 Reviews
4.7

46 Reviews

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46 Reviews of Kim Moore

August 18, 2024

Dealership Rating
Employee Rating

I have a problem them because they do not take Credit Cards. Thank You and Thank You More

by markter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hofer, Brooke Pierce

Aug 19, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

August 06, 2024

Dealership Rating
Employee Rating

Mariah is OK. She is doing her job,not happy with Shattenkirk,s at all More

by AWB0
Recommend Dealer
No
Aug 07, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

May 25, 2024

Dealership Rating
Employee Rating

Everyone at Shottenkirk was very helpful and very nice and made sure I got everything I needed/wanted! More

by TRACITODD58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Pierce

May 28, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

April 13, 2024

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Employee Rating

Great place to buy and service your vehicle. Way better then the giant DFW stores where you are just another number. More

by jasonklein0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Black, Garland Robinson, Wade Elliot, Tyronne Wells, Hassan Tutson , David Bone, Corbin Bramlet, Cory Franklin, Jason Klein

Apr 15, 2024

Shottenkirk Toyota Granbury responded

jason, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 14, 2024

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Employee Rating

This is the best experience I have had in buying a vehicle. The sales process was so easy and without pressure. They listened to me. Every question I asked was answered and explained. I would reco More

by Pam Sears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Black, Barry Schwerdt Jr., Tyronne Wells , Cari Simpson

Feb 15, 2024

Shottenkirk Toyota Granbury responded

Pam, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 14, 2023

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Employee Rating

Always clean helpful and great attitudes. Always a pleasure, every trip seems like a visit with old friends. More

by KBURGESSUSMCRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Black, Cari Simpson , Christopher McCann-Flannery

Nov 15, 2023

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

September 12, 2023

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Employee Rating

Service was spot on. Made the appointment, drove in service bay, was greeted and checked in, went to waiting room, advisor came in about 15 minutes later, showed me filte More

by tferg113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson

Sep 13, 2023

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 25, 2023

Dealership Rating
Employee Rating

Our experience was great Tyrone is a kind and professional man that is aiming to make your dreams come true. More

by bodielee5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Tyronne Wells, Tyler Akins , Nick Castro, Juan

Aug 27, 2023

Shottenkirk Toyota Granbury responded

bodielee5, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

August 17, 2023

Dealership Rating
Employee Rating

It was nice doing business and plan to continue with ur dealership💐welcome to Grsnbury😊 More

by SRGENTRY40
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Alex Rodriguez , Rob Floroplus, Robert Grant, Aryan Rodriguez

Aug 18, 2023

Shottenkirk Toyota Granbury responded

Hello, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Toyota Granbury. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

June 09, 2023

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Employee Rating

Always great service. They are quick and always very friendly. Love the staff!!! Very clean area to wait in. They always keep you updated on the progress. Love the text me More

by JONATHANSTMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Garland Robinson , Rob Floroplus, Denise Boone

Jun 13, 2023

Shottenkirk Toyota Granbury responded

Thank you JONATHANSTMOM for your glowing review. We appreciate your continued business and look forward to seeing you next time. Shottenkirk Toyota of Granbury

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