Dealership Experience
3 yrs, 10 mos
Industry Experience
3 yrs, 10 mos
Languages Spoken
English
2 Reviews
Write a Review2 Reviews of Kim Kowalski
May 23, 2024
0 Stars, terrible post purchase experience Purchased my first car entirely under my own name at 19 and traded in my perfectly working car I bought off family for a used Subaru from them and roughly a mo my first car entirely under my own name at 19 and traded in my perfectly working car I bought off family for a used Subaru from them and roughly a month later the engine has catastrophic failure. Spun rod bearings due to poor lubrication on top of several other items such as rusted out coolant lines and a frayed timing belt, all of which could have been avoided if they had noted any of wear prior. Traded in a perfectly functional vehicle only to be left without a car for months while they sent it to a separate dealer for repairs. Purchased a complete power train warranty and due to the extent of the damages. The warranty will only cover a portion leaving me with several thousands of dollars in repairs after not even 1,200 miles and a month worth of use. Waiting to hear back from them for months on if they would at least help with the bill (not even pay it in full), only for them to claim that there was nothing they could do and I would have to find another way to pay for even after just purchasing the car from them. Just like every other sleezy dealer, they are only in it to maximize profit margins and to get rid of a car that, quote from the finance manager, "couldn't believe they ever sold to a customer, and should've auctioned." Don't believe everything you see, when push comes to shove they will save a couple bucks to cover themselves More
Other Employees Tagged: Paul Dube, George Kastrinakis , Kevin Michaud
May 21, 2024
Great dealership and great people. Made the purchase of a brand new car for my mother’s. Met our price and drove the car home the same day. The entire staff was great. Highly recommend Made the purchase of a brand new car for my mother’s. Met our price and drove the car home the same day. The entire staff was great. Highly recommend this dealership. More
Other Employees Tagged: All employees were great.