Kim Heaney

Always have a good experience. That's why I chose to purchase a second car from Lou Fusz That's why I chose to purchase a second car from Lou Fusz More

by jeancavender782 Verified Customer Verified Customer

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The dealership has always treated me really well. The staff is kind & respectful. The biggest bonus to me is allowing the use of a rental car upon drop off. The staff is kind & respectful. The biggest bonus to me is allowing the use of a rental car upon drop off. More

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Good service in timely fashion Comfortable with the inspection and video. Good to know car is in good condition inspection and video. Good to know car is in good condition More

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I had to return the car to the dealer because a bolt had fallen from the undercarriage, causing a bracket to scrape against the wheels. I strongly suspect the service tech failed to tighten the bolt after r fallen from the undercarriage, causing a bracket to scrape against the wheels. I strongly suspect the service tech failed to tighten the bolt after replacing the car's brakes. Thanks to Kim Heaney, I wasn't charged for the return visit. More

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It's always a pleasure working with the team at Lou Fusz Mazda. I bought my car there and also serviced it there and my experience was always great! Mazda. I bought my car there and also serviced it there and my experience was always great! More

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Perfect every time! Nick and Kim are always helpful, patient, full of smiles, and laughs and very informative. I trust no one else with my vehicle Nick and Kim are always helpful, patient, full of smiles, and laughs and very informative. I trust no one else with my vehicle More

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Everything went according to plan, and they were all great to work with. Thanks again. great to work with. Thanks again. More

by Mark.lohse Verified Customer Verified Customer

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Very personable and easy to work with. Very pleased with our purchase and terms of service Very pleased with our purchase and terms of service More

by rpclover Verified Customer Verified Customer

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It was good, as usual. But one point I'd like to ask about. My car was washed before I arrived, so they skipped that (which is perfectly ok), but the interior could have us But one point I'd like to ask about. My car was washed before I arrived, so they skipped that (which is perfectly ok), but the interior could have used a vacuum, which they also skipped. This is the 2nd time this has happened. I didn't want to send the car back just for a vacuum, so I left. But should I mention this on the way in? More

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Scheduling appointments is easy-to-use and wait time is minimum. So far I have not had any issues. minimum. So far I have not had any issues. More

by Charlene5294 Verified Customer Verified Customer

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