Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 211

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.5
2,107 Reviews
4.5

2,107 Reviews

Write a Review

2107 Reviews of Kim Hausmann

July 31, 2018

Dealership Rating
Employee Rating

Frustrating! The waiting area was FULL and only one person to check customers in, Second person showed up to help, got side tracked, never saw again, first pers More

by Theresa35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2018

Jim Butler Chevrolet responded

Thank you for your feedback. We have such a high volume that things can get a little crazy in our service department at times! We appreciate your understanding with that process. We always want to make sure to get our customers' approval on any work we do, including services normally packaged together. We appreciate your business!

July 30, 2018

Dealership Rating
Employee Rating

car repairs For the most part your service is good.However,on 2 occasions I have had to return my car.In January the transmission fluid was changed.I was told the More

by bsutterfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Perez

Jul 30, 2018

Jim Butler Chevrolet responded

Thank you for your candid feedback. We're sorry to hear that your visits were not as smooth and easy as we strive for our customers' experiences to be. We will absolutely do everything in our power to ensure that this does not happen again. We sincerely do appreciate your business and hope to continue to earn it.

July 30, 2018

Dealership Rating

FREAKIN AWESOME I arrived a little early but the service technician got to me pretty quick EVEN with a long line I was impressed with how fast they got the cars into More

by millera0012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Butler, Mike Johnson, Dalton Kiley, Melissa Perez

Jul 30, 2018

Jim Butler Chevrolet responded

That is so great to hear! We're glad our team was able to get you taken are of quickly! Thank you for your feedback and your business.

July 30, 2018

Dealership Rating
Employee Rating

Oil change, tire rotation The best thing a car owner can do it drop the car off. If you have to wait, as I did, the waiting area is clean and comfortable. They provide coffee More

by LindaS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Johnson, Melissa Perez

Jul 30, 2018

Jim Butler Chevrolet responded

Thank you very much for your kind and thoughtful review! We absolutely do care about our customers and we're glad it shows! We hope to work with you again in the future!

July 25, 2018

Dealership Rating

Friendly people Never had to wait to long for my car. They are pretty quick. And the staff there are so friendly, I like taking my car in there. Keep up the good work More

by debbiefrank62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2018

Jim Butler Chevrolet responded

Awesome! Thank you so much for your kind review! We look forward to working with you again in the future!

July 20, 2018

Dealership Rating
Employee Rating

Fast friendly Friendly and they estimated a time of 90 minutes and was finished well before and updated me throughout the oil change and had my truck waiting for me More

by jerry.helms24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2018

Jim Butler Chevrolet responded

Awesome! We're glad to hear that everything went well! Thank you for your feedback and your business.

July 19, 2018

Dealership Rating

great service Everyone there, has been so great. We truly appreciate everyone there. As usual, the people treated us just great thanks again Art and Carol Buec More

by carolannbuecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim, Kayla

Jul 19, 2018

Jim Butler Chevrolet responded

Awesome! Thank you both for trusting us with your vehicle for service. We very much appreciate your feedback and your business!

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