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Kim Gutierrez

Overview Reviews (15) Inventory (635)

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Kim Gutierrez

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Kim Gutierrez

Internet Sales

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.5

15 Reviews

Overview Reviews (15) Inventory (635)

Industry Experience

39 yrs, 1 mo

Languages Spoken

English

Spanish

4.5

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Kim Gutierrez

April 26, 2025

Dealership Rating

Employee Rating

Service dept was GREAT! Ended up paying for a repair instead of trading car in. The sales dept wasn’t great. Did not feel like we were helped to the best of their abilit Ended up paying for a repair instead of trading car in. The sales dept wasn’t great. Did not feel like we were helped to the best of their ability. We spent 5 hours+ and still did not buy a car. I was never told the appraised amount of my trade in. I was very disappointed. More

by Leona Chavez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Moya, Ramon Mendoza, Nick Anaya , Raymond Sanchez? great.

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April 21, 2025

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Kim went beyond in helping me get my car. Got me a low payment with my low down payment. Got me a low payment with my low down payment. More

by mariavelasquez6313

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jesse Flores

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Apr 22, 2025 -

Reliable Nissan responded

Thank you for the great feedback. We're so glad Kim went above and beyond to help you get into your car with a low payment. Enjoy the ride!

April 07, 2025

Dealership Rating

Employee Rating

They sell me a car that o don't like it I don't like the car I bought it car I bought it More

by adrianamauricio0214

Recommend Dealer

Other Employees Tagged: Kim Gutierrez

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Apr 09, 2025 -

Reliable Nissan responded

We understand that the vehicle may not meet your expectations. For further assistance, please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

March 31, 2025

Dealership Rating

Employee Rating

Reliable Nissan was very helpful with getting me into a car I have been wanting for quite a while & they were able to get me into a great deal for my Nissan Z. car I have been wanting for quite a while & they were able to get me into a great deal for my Nissan Z. More

by NORMAN.G0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Sorensen, Sophia Salazar

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Apr 01, 2025 -

Reliable Nissan responded

Thanks for sharing your experience, Norman! We're thrilled to hear you found the perfect Nissan Z and got a great deal. Your satisfaction is our priority, and we appreciate your kind words about our team’s help in your car-buying journey! Enjoy your new ride!

February 27, 2025

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Employee Rating

Very helpful, did an amazing job with getting us our 2025 Nissan Armada. Will definitely come back to work with Craig. Nissan Armada. Will definitely come back to work with Craig. More

by Jorge40

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig Stewart, Laura Myers

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Mar 03, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience getting your 2025 Nissan Armada. It's wonderful to know you'll be returning, and we can’t wait to assist you again. Enjoy your new ride!

February 26, 2025

Dealership Rating

Employee Rating

Professional, detailed and courteous. Also very knowledgeable on all vehicles. Goes the extra mile for the customer Also very knowledgeable on all vehicles. Goes the extra mile for the customer More

by HICKSJ124

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 28, 2025 -

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. Your recognition of our professionalism and dedication means a lot. We’re always here to go the extra mile for our customers!

February 09, 2025

Dealership Rating

Employee Rating

I was so amazed with their service. I highly recommend this location. They followed.me.through the process and got me a vehicle I am very satisfied with! I highly recommend this location. They followed.me.through the process and got me a vehicle I am very satisfied with! More

by cbosco2008

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian Reynolds , Carlos

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Feb 10, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had an amazing experience and that our team helped you find the perfect vehicle. Your recommendation means a lot to us—looking forward to serving you again in the future!

January 29, 2025

Dealership Rating

Employee Rating

Kim is the one I went to reliable Nissan. He is very caring helpful and friendly. Thank you all for your help He is very caring helpful and friendly. Thank you all for your help More

by tammymorgan506

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Phu Nguyen

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Jan 30, 2025 -

Reliable Nissan responded

Thanks for the kind words, Tammy! We're thrilled to hear about your positive experience with Kim at Reliable Nissan. Our team strives to provide excellent service, and it’s great to know we hit the mark. We appreciate your support!

January 25, 2025

Dealership Rating

Employee Rating

The people I came in contact with were very nice and made me very comfortable. me very comfortable. More

by kaywhite6159

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abdul Kebe, Sammy Saavedra, Sophia Salazar

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Jan 27, 2025 -

Reliable Nissan responded

Thanks for the wonderful feedback, Kay! We're thrilled to hear that our team made you feel comfortable. Your experience is our top priority, and we appreciate you sharing it with us!

December 11, 2024

Dealership Rating

Employee Rating

It was a pleasure working with Chris Lee and the Manager(unable to remember name). Very happy with the effort they made in making sure my purchase met my needs. Manager(unable to remember name). Very happy with the effort they made in making sure my purchase met my needs. More

by Imontano

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sophia Salazar, Manny Garcia

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Dec 12, 2024 -

Reliable Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that Chris and the team provided excellent service to meet your needs. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!

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