Kiersten Herman
Kiersten Herman at Ide Honda
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Kiersten Herman

Finance Services Manager

Ide Honda

875 Panorama Trail S.
Rochester, NY 14625

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5.0
55 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

5.0

55 Reviews

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55 Reviews of Kiersten Herman

October 02, 2024

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Employee Rating

I just purchased my second Honda vehicle from Ide Honda. Commitment to customer satisfaction, a great service department , and more vehicles to choose from compared to other dealerships make IDE Honda my p More

by Holly Saad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Ide Honda responded

Thank you so much for your wonderful review, Holly! We’re thrilled that you chose Ide Honda again for your second Honda purchase, and we’re honored to be your preferred dealership. It’s great to hear that Brad, along with the rest of our team, provided you with the support, patience, and transparency you needed while making your decision. We’re so glad Brad could help you navigate the process and understand the key features of your new Honda Passport. If you ever have more questions or need anything down the road, we’re here for you. Enjoy your new ride from Ide, and thanks again for your loyalty!

September 19, 2024

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Brad Constantino went above and beyond to help my son & daughter in-law get a reliable vehicle! He was professional as well as caring about helping to find the right vehicle for their needs. He is an ass More

by babeskid1957
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Recommend Dealer
Yes

Other Employees Tagged: Brad Constantino

Oct 04, 2024

Ide Honda responded

Thank you so much for your kind words! We’re thrilled to hear that Brad went above and beyond to help your son and daughter-in-law find the perfect, reliable vehicle. His professionalism and genuine care for our customers are qualities we truly value, and we’re so glad he made such a positive impact on their experience. We’ll be sure to pass along your gratitude to Brad. God bless you as well, and thank you again for choosing Ide Honda!

September 14, 2024

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Just picked up my new Honda Prologue from Ide Honda (this is my 9th Honda I have gotten from Ide Honda). Wow, what a vehicle!! My sales consultant was Brad Constantino and I have to say with this being my f More

by DJL100
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brad Constantino

Oct 04, 2024

Ide Honda responded

Thank you so much for your incredible loyalty to Ide Honda! We’re thrilled to hear that your experience picking up your 9th Honda, the all-new Prologue, was such a positive one. Brad’s thoroughness in walking you through all the features of your first EV, even after your extensive research, shows just how committed he is to ensuring you’re comfortable and informed. It’s great to know that Kiersten also made the financing process seamless. We truly appreciate your strong recommendation and your continued trust in our team. Enjoy your new Honda Prologue, and we’re always here if you have any more questions!

July 31, 2024

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Highly recommend working with Jenn Flammia at Dick Ide Honda. Second time working with her to find a CRV. She was extremely professional and dedicated to making sure process was as easy as possible for More

by migpae5229
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Flammia

June 09, 2024

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We hadn't purchased a car from a dealership in over a decade. The thought of going in to buy one just about gave me hives. Nevously we reached out to Ide Honda because of an ad we saw. From start to fini More

by lovetageesey
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Recommend Dealer
Yes

Other Employees Tagged: Brad Constantino

Jul 08, 2024

Ide Honda responded

Thank you for taking the time to share your experience! We're delighted to hear that Brad and the team made your car-buying process stress-free and enjoyable. It's fantastic that you felt supported and never pressured, and that we could help you find the perfect car within your budget. We're so glad you love your new car! If you need anything in the future, please don't hesitate to reach out.

June 05, 2024

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Loved my experience there. Brad is a no pressure and all patience salesmen. He answered all my questions through the process and continues to do so. More

by Erikrut63
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Recommend Dealer
Yes

Other Employees Tagged: Brad Constantino

April 29, 2024

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I had a great experience leasing my 2024 Honda HR-V at Ide Honda, working with Jenn Flammia for the second time. Jenn is nothing short of amazing! She answered all of my questions, explained everything More

by kcarlson2664
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Flammia

Apr 30, 2024

Ide Honda responded

kcarlson2664, thank you so much for your kind words! We're thrilled to hear that Jennifer was able to assist you in finding your vehicle with patience and ease. Your satisfaction is our top priority, and we appreciate you taking the time to let us know about your positive experience. If you have any further questions or need any more assistance, please don't hesitate to reach out. Have a fantastic day!

March 28, 2024

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I leased a 2024 Odyssey from Brad Constantino. He was extremely knowledgeable courteous & helpful in getting the car in the time frame promised. I look forward to working with in the future. More

by bkress8103
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Constantino

Apr 16, 2024

Ide Honda responded

We are very happy to have provided you with such a positive experience! We are glad Brad was able to help you with patience and ease while looking for your vehicle. Thank you for taking the time to let us know how we did. Have a great day!

March 14, 2024

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First of all , we really appreciate the ease and accessibility to the customer representatives at IDE honda, Penfield Walk-in was easy and our customer representative Jasmin Rodgers was a cheerful More

by ratneshtrivedi
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TJ Graham, Jasmin Rodgers

Mar 21, 2024

Ide Honda responded

Thank you so much for your kind words! We're thrilled to hear that Jasmin was able to assist you with ease and help you find your Ride at Ide. Your satisfaction is our top priority, and we appreciate you taking the time to let us know about your positive experience. Have a fantastic day!

March 13, 2024

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Brad Constantino is the best . Ive been coming to Ide Honda for many years. He's treats all his clients like family. Theres no one else id rather buy a car from More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Constantino

Mar 13, 2024

Ide Honda responded

Jeff, thank you so much for your kind words! We're thrilled to hear that Brad was able to assist you in finding your vehicle with patience and ease. Your satisfaction is our top priority, and we appreciate you taking the time to let us know about your positive experience. If you have any further questions or need any more assistance, please don't hesitate to reach out. Have a fantastic day!

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