Kiarybeth Cruz
Kiarybeth Cruz at Kelly Cadillac
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Kiarybeth Cruz

Assistant Service Manager

Kelly Cadillac

1986 State Road
Lancaster, PA 17601

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5.0
17 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

17 Reviews

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17 Reviews of Kiarybeth Cruz

August 21, 2024

Dealership Rating
Employee Rating

I purchased my second XT4 from Uzma. The whole Kelly Cadillac experience from the sale through Service is excellent. Uzma is beyond attentive and helpful. I recommend Kelly Cadillac as h More

by DesiBF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Kelly Cadillac responded

Hello Desi, Thank you very much for your 5 Star Dealer Rater Review. We appreciate your business and really enjoy working with you. Have a great day! Sincerely, Kelley and Geoff Kelly

April 01, 2024

Dealership Rating
Employee Rating

I recently purchased my third Cadillac, and the reason I go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and take More

by dlellenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Kelly Cadillac responded

Hello, thank you very much for your continued business. We appreciate you and look forward to taking great care of your new Cadillac!! Lastly, thank you for taking the time to fill out a Dealer Rater Review. Have a fantastic day! Sincerely, Kelley and Geoff Kelly

March 26, 2024

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Employee Rating

Uzma was awesome. She was super helpful and friendly. In fact everyone at Kelly made our experience great! I would most definitely recommend the team at Kelly to my fa More

by mustangirl2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Kelly Cadillac responded

Hello! Thank you very much for your business. We hope you are enjoying your Cadillac!! We appreciate you taking the time to fill out a 5 Star Dealer Rater for us. We will share you kind words with Uzma. Have a great weekend. Sincerely, Kelley and Geoff Kelly

October 17, 2023

Dealership Rating
Employee Rating

Kim responded immediately, and gave great customer service! She made everything easy, and was a pleasure to work with! More

by detailsbyleslieg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Cerny, Tori Valentin

Nov 01, 2023

Kelly Cadillac responded

Hello Leslie, Thank you very much for your business AND for giving us a 5 Star Dealer Rater Review! We will share your kind words with Kim, Kiarybeth and Tori! We look forward to taking great care of your XT5. Have a great day! Sincerely, Kelley and Geoff Kelly

October 09, 2023

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Employee Rating

Best dealer I have ever dealt with, fantastic service department, first time there for service, but they will be taking care of all my service in the future More

by Mikejoandvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Givler

Nov 01, 2023

Kelly Cadillac responded

Hello!! Welcome to Kelly Cadillac. We appreciate your business and the fact that you gave us a 5 Star Dealer Rater Review!! We look forward to taking great care of your Cadillac. Have a wonderful day. Sincerely, Kelley and Geoff Kelly

September 03, 2023

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Employee Rating

They are very nice and kind. I love coming here, my go to for Cadillacs More

by mnm6789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 29, 2022

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Employee Rating

Joey and all the team at Kelly are amazing customer service is above and beyond. More

by Holly Lyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2022

Kelly Cadillac responded

Hello Holly! Thank you very much for your business. We hope you are enjoying your CTS. It is such a beautiful vehicle. We will make sure Joey hears about your 5 Star Dealer Rater Review. Have a great day and we look forward to taking great care of your CTS. Sincerely, Kelley and Geoff Kelly

November 23, 2022

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We walked on the lot looking to learn more about a Cadillac Escalade, and a few days later, we owned one! Kim was the first person to greet us, and she encouraged a test drive, and answered every qu More

by TheZooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2022

Kelly Cadillac responded

Hello Zooks! First of all, thank you for your business. We really enjoyed working with you both. Thank you for all of the recommendations and the social media interaction. So... how is your Escalade?? We look forward to taking great care of it. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

October 16, 2022

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Employee Rating

I am extremely pleased with Kim and Kelly Cadillac. Kim was very professional and helpful throughout the entire process of my sale. She is definitely a great asset to Kelly Cadillac because she since More

by sleitzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Kelly Cadillac responded

Hello Suzette, Thank you very much for the 5 Star Dealer Rater Review. We hope you are enjoying your new XT6. It is a beautiful vehicle. We always appreciate your continued business. Thank you and have a great day! Sincerely, Kelley and Geoff Kelly

July 01, 2022

Dealership Rating
Employee Rating

From start to finish my service experience was excellent. I have a 2017 XT5 that had a service transmission light on. They gave me a choice of a loaner car or having someone pickup my vehicle at my house wh More

by dodgefreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2022

Kelly Cadillac responded

Hello!! Thank you very much for your continued business. We really appreciate you taking the time to fill out a Dealer Rater Review, we will share your kind words with everyone. Have a fantastic 4th of July Holiday. Sincerely, Kelley and Geoff Kelly

1

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