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Kiara Ruiz

Overview Reviews (11) Inventory (193)

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Kiara Ruiz

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Kiara Ruiz

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0

11 Reviews

Overview Reviews (11) Inventory (193)

Languages Spoken

Spanish

5.0

11 Reviews

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11 Reviews of Kiara Ruiz

January 12, 2025

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Employee Rating

No pressure . . . Easy transaction!!! Sales people were friendly and honest , car was as advertised, if not bettter !! . . Easy transaction!!! Sales people were friendly and honest , car was as advertised, if not bettter !! More

by reachjq

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, George Bell, Montana Boone

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Jan 13, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your 5 star experience with! It's wonderful to hear that you had a positive buying experience with our sales team! Best Regards, Sassha Motz General Manager

January 08, 2025

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Employee Rating

Kiara and Evan are THE reasons I purchased another car from Germain Honda. They are professional and pay attention to the needs/wants of the customer. I am grateful. I am not sure who Branden Cole is, s from Germain Honda. They are professional and pay attention to the needs/wants of the customer. I am grateful. I am not sure who Branden Cole is, so I cannot comment. If he worked behind the scenes then I appreciate him as well. More

by oregon21sct

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, David McKee

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Jan 09, 2025 -

Germain Honda of Surprise responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review of Kiara and Evan! We're pleased they did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda! Best Regards, Sassha Motz General Manager

December 26, 2024

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Employee Rating

Everything was wonderful! Kiara was so helpful and made the car buying experience easy. She is the best! Kiara was so helpful and made the car buying experience easy. She is the best! More

by emilyb83

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews, Branden Cole

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Dec 30, 2024 -

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Kiara. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. All the best! Best Regards, Sassha Motz General Manager

December 14, 2024

Dealership Rating

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The service at Germain Honda is great. The sales team and management are very friendly and professional. The sales team and management are very friendly and professional. More

by jaxx227

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews

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Dec 16, 2024 -

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day! Best Regards, Sassha Motz General Manager

December 06, 2024

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Very clean, comfortable, welcoming building. Service was swift and professional, I left without questions, doubts, or concerns. Loved the coffee machine, too! Service was swift and professional, I left without questions, doubts, or concerns. Loved the coffee machine, too! More

by Anji Inukai

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Liz Card, Sassha Motz, Joshua “SuperMan” Reeves, Jacob Davis, George Bell , Jake Rohde

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Dec 09, 2024 -

Germain Honda of Surprise responded

Your complete satisfaction is the goal of our team here at Germain. Thank you for leaving our team this awesome review. We will be here to support you throughout your ownership experience, so please reach out if you need anything. Best Regards, Sassha Motz General Manager

December 01, 2024

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Excellent experience in purchasing my brand new 2015 Honda Odyssey. From sales, to finance, to signing and driving my vehicle off the lot, every step was easy and convenient. The only thing I would want Honda Odyssey. From sales, to finance, to signing and driving my vehicle off the lot, every step was easy and convenient. The only thing I would want more of, was more selection of the type of vehicle I was looking for. When I went to the lot, there were only two Odysseys to look at. I initially wanted a specific color (white) and model (sport) but settled for other than what I wanted due to all my needs regarding a vehicle were met with what they had to offer. Love my Odyssey! I'm officially a van mom!! More

by A. Knight

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Branden Cole

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Dec 03, 2024 -

Germain Honda of Surprise responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

November 22, 2024

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Employee Rating

See Separate Review comparing Germain to Other Honda Competitor in Surprise, AZ. Significant differences in the two dealerships. I had excellent service from all persons contacted from the General M Competitor in Surprise, AZ. Significant differences in the two dealerships. I had excellent service from all persons contacted from the General Manager who took the time to great me; to my salesperson Kiara, who was outstanding in her service and follow-through. From Finance to Service Department, I was thoroughly satisfied. Special shout-out to Al Bustamante in Service Dept., who I have dealt with concerning past leased Hondas. He has in great part obtained my allegiance to Honda vehicles and their upkeep. I am a completely satisfied customer with Germain Honda. Very well-run and organized operation. More

by wharala

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sassha Motz, Evan Winje, Ty Crews, Alfredo (Al) Bustamante, Robert Pitman , Jake Rohde

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Nov 25, 2024 -

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with a quality and efficient visit. Be it sales or service our team works hard to provide the ultimate guest experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

October 31, 2024

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Employee Rating

They were very professional and courteous to work with. Kiara was easy to communicate with which, in my opinion, made the transaction go more smoothly. Kiara was easy to communicate with which, in my opinion, made the transaction go more smoothly. More

by GLADYS14602

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje

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Nov 01, 2024 -

Germain Honda of Surprise responded

Thanks you! We're happy to hear that Kiara made sure your car purchase was a smooth and hassle-free experience. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

October 13, 2024

Dealership Rating

Employee Rating

Kiara Is truly so nice along with all the staff that helped me. I was able to get into the car I wanted and had my payment right where I wanted it. Great customer service. Already recommended my mom to helped me. I was able to get into the car I wanted and had my payment right where I wanted it. Great customer service. Already recommended my mom to head over to see Kiara!! More

by erykaearl

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sassha Motz, George Bell

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Oct 14, 2024 -

Germain Honda of Surprise responded

Thank you for taking the time to share your positive sales experience as well as for your recommendation. Our team works hard to ensure a positive guest experience at every touchpoint. Best Regards, Sassha Motz General Manager

October 13, 2024

Dealership Rating

Employee Rating

Courtesy, knowable, concerned for the customer and their needs. Make it easy to come to the dealership needs. Make it easy to come to the dealership More

by gee2bliss

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian Alvarez, Ty Crews, Robert Solis

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Oct 14, 2024 -

Germain Honda of Surprise responded

Knowing you had a positive experience with our sales team means so much to us all. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

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