Khristina Esqueda

Cristina provided excellent customer service—she was respectful, courteous, and helpful throughout the process. However, after the test drive, another individual approached and began what felt like a pr respectful, courteous, and helpful throughout the process. However, after the test drive, another individual approached and began what felt like a prepared sales narrative about the car and its price. On their website, the vehicle was clearly listed with both financing/monthly payment options and a cash price advertised at $17,884. Despite this, the individual stated that the car was “way below Blue Book value” and, due to accessories, the “new price” was $22,000. I told him this felt deceptive, and he responded by acknowledging that he knew but that it was “the way they advertise,” adding that he didn’t like it either. Although I have purchased several cars in the past, I don’t always remember every negotiation tactic, and in hindsight I should have requested an itemized list of the accessories. I told him I would not pay more than $20,000, and we ultimately agreed to $20,885. Unfortunately, I later noticed they added over $1,000 in fees, bringing the negotiated price to approximately $21,000. Overall, the experience felt like a bait-and-switch, as the advertised cash price did not reflect the actual selling process. I hope the dealership improves transparency in its future advertising practices. More

by jorge512 Verified Customer Verified Customer

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No pressure sales. They worked with us to find the best option for our needs. They worked with us to find the best option for our needs. More

by misch626 Verified Customer Verified Customer

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Jeremy was super helpful and explained everything thoroughly and the staff was kind. The service itself was done great and fast. thoroughly and the staff was kind. The service itself was done great and fast. More

by angelariza68 Verified Customer Verified Customer

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The communication was excellent as well as the customer services. The information was clear and easy to understand as well. services. The information was clear and easy to understand as well. More

by veroestrada75 Verified Customer Verified Customer

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Really worked with me on finding the perfect vehicle for the perfect price! Super easy to work with and friendly dealership. the perfect price! Super easy to work with and friendly dealership. More

by oopsheresmyemail Verified Customer Verified Customer

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Great experience at this showroom! The staff was friendly, knowledgeable, and helped me find the perfect car without any pressure. The process was quick and smooth. The staff was friendly, knowledgeable, and helped me find the perfect car without any pressure. The process was quick and smooth. More

by calvinhan2005 Verified Customer Verified Customer

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Khristina was very responsive via text prior to my dealership visit. She provided me with all the information I needed to make my decision on the vehicle prior to the test drive. Khristina was patient dealership visit. She provided me with all the information I needed to make my decision on the vehicle prior to the test drive. Khristina was patient and professional as I test drove different vehicles. She made the process smooth and easy. More

by jbqueenbee82 Verified Customer Verified Customer

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He made everything as an easy transition. He didn’t force me into buying something i didn’t want to He didn’t force me into buying something i didn’t want to More

by jlamer19 Verified Customer Verified Customer

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They were attentive and answered all my questions. This was a good experience buying my new car. This was a good experience buying my new car. More

by cathydiomartich Verified Customer Verified Customer

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Best dealership experience. Everyone was knowledgeable and kind. Answered all questions and concerns. Went above and beyond Everyone was knowledgeable and kind. Answered all questions and concerns. Went above and beyond More

by graceykim9 Verified Customer Verified Customer

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